Definition and Class Characteristics

Are you seeking to make a positive difference in people's lives? Consider working as a part-time, temporary Human Services Specialist (HSS) at the Health and Human Services Agency in Nevada City! The HSS I is a trainee-level position in which individuals receive in-service training and are given detailed instructions. The HSS II is a journey level staff member in which staff members are expected to manage a full, multi-program caseload independently, referring regulatory or technical questions to a lead or supervisor.

The current available position is in our Adult Services Division of the Social Services Department. Our division includes Adult Protective Services (APS), In-Home Support Services (IHSS), Public Guardian (PG), and the Senior Outreach Nurse Program. Vital duties of this staff member include:

• Assist with in-take for IHSS and APS.
• Perform interactive interviews and identify eligibility for public assistance programs and services.
• Connecting customers to community services and programs.
• Refer customers to our local Veterans Services Office for available resources for Veterans and their dependents.
• Provide case support to Social Workers and Senior Outreach Nurses to improve customer independence.
• Explain laws, regulations, rules, and policies to customers while guiding them through their rights, the complaint resolution process, and responsibilities.
• First responder for Office of Emergency Services calls for assistance.

Individuals who show patience, understanding, and caring in their dealings with others are highly valued. Other relevant personal traits include social skills, a strong sense of responsibility, and the ability to manage time effectively.

While this is a part-time temporary position, we do require availability Monday- Friday 4 hours a day; Required working hours are Monday through Friday, 1 PM to 5 PM . Our temporary, part-time employees works on average 20 hours but not more than 29 hours per week, for a maximum of 1000 hours per fiscal year. Temporary employees earn sick leave, but are not eligible for other vacation or holiday pay, medical, dental, or vision benefits, or CalPERS.

Why Nevada County? Our leadership values employee development and engagement, promotes open and transparent communication, sets us up to be a high-performing organization, and recognizes our contributions. Our leadership connects with the community, listens to them, and provides important programming to keep us safe and healthy!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Read the full job description here.