Job description

Protective Services Worker 2 (Phone Screener) Vacancy
(Full-Time)

Classified, FLSA Non-Exempt
Wood County Department of Job & Family Services

Starting Salary is $19.75/hr.
Excellent Benefit Package

DUTIES:
Processes referrals for services; receives applications and redeterminations; determines eligibility for programs; assists clients on the phone or in person; enters data into computer system; prints and mails approvals/denials; scans documents into case files; completes case updates; processes changes to an ongoing case; scans verifications into case; tracks changes; terminates cases, if applicable.

Schedules and completes home visits; assists with application process; explains documents and services; provides documentation; answers questions.

Logs all contacts and submits statistics to supervisor monthly; logs all approvals and denials for assigned programs; logs all application outcomes, assessments, reassessments, ongoing cases, failed assessments and submits stats to supervisor monthly; receives state hearing requests; prepares state hearing summaries; provides testimony at state hearings.

Reviews invoices; ensures invoices are valid and forwards to fiscal unit for processing.

Monitors available community programs for new programs and changes to eligibility; schedules agency presentations for community groups; prepares handouts; assists in presenting information.

Attends meetings and trainings to remain current on program changes.

MINIMUM QUALIFICATIONS
Associate's degree (including completion of at least one course in English, Math, and Social Services, e.g. social work, psychology or sociology), or any equivalent combination of education, and experience that provides the requisite knowledge, skills, and abilities for this job. Valid driver’s license required.

Job Type: Full-time

Pay: From $19.75 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.