Job description
Acara Solutions is looking for a Regional Clinical Training Specialist for our client.
This is for the Southeast Region covering MS, AL, GA, FL, SC, TN, NC, KY, VA, WV
This position is remote, but travel is required within a specified region.
The primary function of the
Regional Clinical Training Specialist is to provide hands-on and/or remote post-sale product training on digital intraoral imaging products to customers in a clinical setting. Additional training opportunities will include imaging software and related technology. The Regional Clinical Training Specialist will also serve as source for training escalations within the territory. This position will also partner with both internal and external teams in assisting the customer regarding their clinical needs.
Conduct end-user training on supported intraoral imaging products- Reporting and maintaining documentation on completed trainings
- Responsible for review and follow-up on completed surveys within their territory, to ensure clinical training meets stakeholder needs
- Initial point of escalation and investigation in relation to clinical training within their territory
- Contributes to the development of training curriculum in collaboration with Clinical Program Managers
- Provides support to the Clinical Program Managers and Product Management in testing and implementing new products in their territory
- Attend tradeshow and educational events in their territory for clinical representation and assistance
- Obtain certification on supported products and recertification as necessary
- Manage priorities and timelines well and be comfortable in a fast-paced environment
- Strong interpersonal face-to-face, phone, and email skills and a strong customer focus
- This position may at times require working non-standard hours and could include travel that occurs on weekends when necessary
- Frequently interacts with all functional departments
- Frequently interacts with customer and key experts
- Travel up to 75% as dictated by business needs
- Perform other duties or special projects as assigned
Required Skills / Qualifications:
Product Training experience
Preferred Skills / Qualifications:
Scan now software
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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