Our Organization:

Come join a company that provides a superb opportunity to learn and advance within healthcare’s most fascinating area of growth! Arkos Health Company, our team delivers advanced, community-based health services to provide quality, patient-focused healthcare. Paired with an integrated system of care comprised of clinical and social services backed by a robust technology platform, our team strives to deliver on our mission to provide advanced, more accessible community-based health services that allow our clients to live healthier, more independent lives.

How You'll Make a Difference:

The Quality Scheduler must be ready to work in our fast-paced office environment while also having the ability to work in multiple systems efficiently. The Quality Scheduler will be responsible for managing and coordinating the scheduling needs of the Quality Department. The Quality Scheduler is an allied health professional who, under the direction of the Quality Manager, performs various administrative duties to achieve targeted goals. This includes providing support for HEDIS quality initiatives and regulatory/contractual requirements, including outreach to members.

All Employee MUST be fully COVID-19 Vaccinated.

Essential Duties and Responsibilities:

• Conducts telephone calls to members, providers, and other health care professionals and organizations in support of care initiatives
• Receives, proofreads, and verifies reporting from the health plan against internal systems for accuracy and completeness to appropriately schedule appointments
• Ability to utilize multiple systems simultaneously to schedule member visits. Expected number of appointments scheduled per week/month to be determined by Quality Manager based on current business needs
• Demonstrates proper communication with Quality team to ensure accurate scheduling procedures are being implemented to support the scheduling requirements
• Provides high quality customer service to both internal and external customers
• Works overtime or some Saturdays if necessary

Qualifications/Skills:

• High school diploma or GED equivalent required
• Medical Assistant Certification and or Certified Nurse Assistant
• 2+ years' experience in a healthcare environment
• Basic knowledge HCC’s and Medical Diagnosis
• Experience with verifying Eligibility and navigating through Insurance Portals

Benefits:

• Employer-paid Medical Insurance
• Employer Paid Dental Insurance
• Employer-paid vision
• Employer-paid Short-term disability
• Employer-paid life insurance
• Employer matching 401(k)
• 15 days annual combined sick/PTO with 8 paid holidays
• Paid time off on or around your birthday!

Must complete our Culture Index Survey. Take the assessment at https://portal.cultureindex.com/public/survey/general/bg3VS0H2kF. This is not a pass/fail test and does not measure intelligence.

Arkos Health EEO Statement:

All Arkos Health divisions are Equal Opportunity Employers. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other status protected under federal, state or local laws.

Arkos Health is a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.