Job description

HR/Onboarding and engagement Coordinator aka “People Resources extraordinaire”

For 29 years, Home Instead has been the national leader in home care services for older adults and has been committed to creating the world we want to grow older in. In August 2021, Home Instead joined forces with Honor, to lead the world’s largest home care service network providing the most human-centric technology and operations platform. Honor and Home Instead are advancing how society cares for older adults. By joining forces, Home Instead and Honor have created a global enterprise that combines high touch care with high-tech solutions to expand the world’s capacity to care and to dramatically increase innovation to benefit Care Pros and Clients around the world.

As our Human Resources, Onboarding and Engagement Coordinator, your primary mission will be fostering great recruit, new hire and caregiver (“CarePro”) experiences. This position showcases your talent for engaging and mentoring our staff, managing multiple processes, meeting key deadlines and excellent communication and problem-solving skills. If you are a proactive, resourceful individual who cares about making a positive impact in the lives of our Seniors, we’d love to chat with you. Please apply now!

Primary Responsibilities:

· You will be a member of the frontline team, creating a professional and welcoming experience at Home Instead…. exemplifying our mission of providing compassionate care and support.

· You will play a crucial role in the onboarding experience for our CarePros: being a part of the interviewing team, conducting background and reference checks, managing and conducting orientation and onboarding, leading basic training, and participating in CarePro meetings and events.

· Your attention to detail will ensure the business enters and maintains accurate employee records and compliance with business and State of California licensing and labor law requirements.

· Your excellent communication and problem-solving skills will come into play when you field incoming phone calls and communicate updates and information to the appropriate team members.

· Design creative ways to engage and show appreciation to our team in the field, making them feel a part of the Home Instead family (ex: contests, awards and recognitions, educational and other events, etc.) This will allow you to use your creative energy to make our wonderful staff feel engaged and valued!

Secondary Responsibilities:

· Provide backup support by fielding applicant and prospective client inquiries over the phone in a knowledgeable manner.

Education/Experience Requirements:

· College graduate preferred or, one year of related business experience or an equivalent combination of education and work experience may be considered.

· Human Resource or Onboarding experience a plus.

· Must possess a valid driver’s license

· Must pass the Home Care Services Bureau registration and background clearance process.

· Must successfully pass a drug test and TB test.

Knowledge, Skills and Abilities:

· Must demonstrate excellent oral and written communication skills and the ability to listen effectively.

· Must have the ability to work independently, maintain confidentiality of information and meet deadlines.

· Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills.

· Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures.

· Must have computer skills and be proficient in Word and Excel.

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• On call
• Overtime
• Weekend availability

Ability to commute/relocate:

• San Rafael, CA 94903: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Basic Human Resources: 1 year (Preferred)

Work Location: In person

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