Job description

CAREER OPPORTUNITY

Part-Time Customer Service Representative
Mt. Erie Banking Center

Citizens National Bank of Albion plans to add to our team of banking professionals! Our Customer Service Representatives provide friendly customer service in all aspects of their day. They contribute to the successful and efficient daily operations of our bank.

This part-time Customer Service Representative’s schedule will be
Monday and Friday and will be part of our Saturday rotation (work two and then off three). Duties include processing customer transactions and responding to various banking questions. We’re looking for qualified candidates who are highly self-motivated, have strong communication and customer service skills.

If you or someone you know holds these qualifications, please see the application process below and share this information.

Applicants may contact:
CNB Human Resources

Albion Main Banking Location
10 W. Elm Street Albion, IL 62806

(618) 445-2344

Equal Opportunity Employer

Job Type: Part-time

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• In person

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Company's website:

• www.cnbalbion.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Location: In person

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