Job description

We are looking for an On-Site Leasing Consultant for our apartment community in Shelby, NC. This candidate must be organized, professional and have the ability to provide outstanding customer service to our current and prospective tenants. Must have knowledge of Fair Housing laws and have the ability to demonstrate the value of our community to prospective residents.

Responsibilities

• Present a professional and friendly environment in the leasing office and in the community
• Provide outstanding customer service to our current and prospective residents
• Answer telephone inquiries and greet new prospects in a professional manner
• Determine the needs, living standards and economic viability of potential tenants
• Professionally present the community and specific units while communicating the features and benefits
• Process applications and take deposits
• Verify rental application data and personal references
• Prepare leases and other applicable documents
• Inspect models and market-ready units to ensure cleanliness
• Stay knowledgeable of the property market status
• Contribute ideas to the Property Manager for marketing and resident satisfaction

Skills

• Experience in leasing, property management or sales
• Proficient with MS Office: Word, Excel, Outlook
• Knowledge of property management software, Appfolio preferred
• Knowledge of Fair Housing laws and lease related documents
• Excellent communication skills (both written and verbal)
• Strong customer satisfaction / customer service philosophy
• Excellent organizational skills
• Friendly and professional attitude
• Marketing and sales skills

Requirements:

• Appfolio experience preferred
• Multi-family leasing experience preferred
• Valid driver's license and reliable transportation
• Must pass a pre-employment criminal background check
• Must be available Monday-Friday 8:30am - 5:00pm
• Must be punctual and dependable

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• This position pays $17.00/hr with a full review after 90 days of employment. Are you satisfied with this wage?
• How many years of Appfolio experience do you have?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Required)
• property leasing: 1 year (Required)

Work Location: In person

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