Job description

Cerberus Brewing Co is seeking an experienced and motivated Senior Lead Server to oversee daily FOH operations of our popular brewpub. Voted Best Brewpub six years in a row, we have a covered, heated, dog-friendly patio and epic beer garden. In addition to twenty-two taps featuring our own beer we also serve cocktails and wine. All our servers are Cicerone Certified Beer Servers within ninety days of hire (fee will be reimbursed upon successfully passing the course) and we offer ongoing beer knowledge training. Our ideal candidate is someone passionate about providing exceptional customer service with a proven track record of overseeing a high-volume, fast-paced restaurant.

Responsibilities:

• Passion and knowledge for craft beer, and excitement to learn more
• Leads by doing and is experienced in managing a diverse group of employees in a busy environment
• Is proactive, self-motivated and can facilitate a fun, welcoming environment with staff and guests.
• Ensure exceptional customer service is provided to all guests
• Manage FOH staff, including hiring, training, and performance evaluations
• Implement and maintain service standards to ensure a consistent and exceptional guest experience
• Manage all aspects of the FOH operations, including opening and closing procedures, cash handling, and inventory management
• Work with the kitchen team to ensure timely delivery of food
• Maintain a safe and sanitary work environment that meets all local health and safety regulations
• Ensure compliance with all policies and procedures, including but not limited to food safety, alcohol service, and labor laws
• Ensure employees work productively and develop professionally

Requirements:

• Minimum of 3 years of experience as a Lead Server in a full-service dining establishment, verified by references, and has additional waiting and bartending experience
• Excellent communication and leadership skills
• Ability to manage and motivate a team of staff members
• Strong organizational and problem-solving skills
• Knowledge of craft beer and the brewing process is a plus
• Ability to work flexible hours, including nights, weekends, and holidays
• Dog lovers a big plus

We offer competitive pay, paid time off, and a positive work environment where you can grow your career. Wage is $15/hour and annual total pay with tips is over $60K. If you are passionate about providing exceptional customer service and have a proven track record of overseeing the front of house in a high-volume, fast-paced restaurant, we want to hear from you. Please apply with your resume and a cover letter outlining your qualifications for the position.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid sick time
• Paid time off

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• Day shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Colorado Springs, CO 80905: Reliably commute or planning to relocate before starting work (Required)

Experience:

• FOH Supervisory: 3 years (Required)

Work Location: In person

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