Job description
Do you have a level of attention to detail that others find impressive? Want to put that unique skill to good use? We want to talk to you!
About American Direct Sales
American Direct Sales (ADS) is a digital printing and fulfillment company dedicated to quality and customer service. ADS partners with artists and photographers as well as several large print-on-demand companies to print, manufacture, and ship unique, personalized products on a variety of substrates including paper, glass, metal, wood, acrylic, fabric, and canvas. ADS also supports the design, print, and production of high-quality signs of all kinds for our sister company, Signarama.
Summary of Position
The Estimator/Sales Support is an integral member of the administrative team. The Estimator/Sales Support is responsible for entering proposed projects into the estimation software program in order to generate quotes for customers. Estimates must be generated in a timely manner and sent to customers within one business day of receiving all necessary details from the outside sales team. This job is primarily responsible for preparing and sending project estimates to customers, communicating with outside sales reps and the production team, and ensuring all materials to complete a project are on hand or ordered in a timely manner.
This is a full-time, day-shift position. The typical schedule is 8:30 am - 5 pm daily. Benefits are available after the required waiting periods, including health insurance, 401(k), and paid time off. The work week for this position is Monday-Friday. Overtime may be required periodically based on order volume and business needs.
Duties and responsibilities
- Enter all details into point-of-sale (pos) and project management (pm) software
- Verify the accuracy of all estimates with management and/or the outside sales team
- Send completed estimates to customers
- Communicate status updates with the outside sales team
- Ensure that all materials are on hand or on order upon estimate approval
- Inquire with vendors to find the best pricing for materials and place orders as necessary
- Ensure project status is updated in pm software to ensure it moves through the process efficiently
- Manage multiple projects simultaneously while keeping all details organized and in order
- Complete and file all customer paperwork to maintain accurate and thorough customer records
- Practice safe working habits
- Cooperate with all co-workers, customers, and vendors projecting a positive and supportive attitude
Required Skills, Education, and Experience
- Must report to work on time, alert, and ready at the designated start time
- Excellent communication skills and demonstrated ability to ensure accuracy and understanding of customer order specifications
- Highly detail-oriented, organized, and focused on excellence
- Must understand vague and implicit instructions and respond favorably in all work situations
- Must be able to add, subtract, multiply, and divide into units of measure; basic measuring skills and ability to read measurements
- Proficient with computers, including email, web browsing,
- Experience with Corebridge preferred but not required
- Knowledge of the digital print and/or sign industry is a plus!
Physical Requirements
- Prolonged periods of sitting, standing, and/or performing repetitive tasks
- Must be able to work in a fast-paced environment
- Must be able to stand, bend, squat, lift, etc.
EEO Statement
American Direct Sales is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. American Direct Sales makes hiring decisions based solely on qualifications, merit, and business needs at the time.
TO APPLY FOR THIS POSITION PLEASE VISIT: https://americandirectsales01.bamboohr.com/jobs/view.php?id=26
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