Call Center Representative
Full Time
Greenwood Village, CO 80111
$17 - $19 an hour
Posted
Job description
Position Title: Call Center Representative
Department: Call Center
Status: Full Time
Location: Corporate Office
About the Company:
Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group
committed to relieving pain and restoring patient function and wellness. Our providers are leaders in
their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the
unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain
treatments, medication management and regenerative therapy.
Position Summary:
We are looking to hire a Call Center Representative for our busy corporate call center that services all of our clinic locations. Experience is a plus. A well-organized person is a must for this position as well as the ability to multi-task while maintaining the office flow. Call Center Representatives assist patients in coordinating their care with our practices.
Duties & Responsibilities:
Minimum Experience & Qualifications:
Benefits:
Department: Call Center
Status: Full Time
Location: Corporate Office
About the Company:
Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group
committed to relieving pain and restoring patient function and wellness. Our providers are leaders in
their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the
unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain
treatments, medication management and regenerative therapy.
Position Summary:
We are looking to hire a Call Center Representative for our busy corporate call center that services all of our clinic locations. Experience is a plus. A well-organized person is a must for this position as well as the ability to multi-task while maintaining the office flow. Call Center Representatives assist patients in coordinating their care with our practices.
Duties & Responsibilities:
- Answer phone calls
- Scheduling patients
- E-mailing patient intake forms
- Make outbound calls to patients that need to reschedule appointments
- Checking clinic voicemails
- Collecting insurance information
Minimum Experience & Qualifications:
- Customer service experience a plus
- Must have proficient computer/typing skills
Benefits:
- Competitive compensation and bonuses
- Medical
- Dental
- Vision
- 401(k) after 1 year of service
- Sick pay (HFWA)
- PTO after 1 year of service
- Closed for holidays - Holiday pay after 1 year of service
- Free chiropractic care at our clinics
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