Department Information

The University mission is to establish Colorado State University Pueblo as the people’s university of the southwest United States by 2028.

To support the University mission, the Division of Enrollment Management & Extended Studies will work creatively and diligently to attain optimal enrollments, enhance student development and success, and support the academic units and overall mission of the institution with the purpose of ensuring seamless systems and positive experiences for our students.

The Office of Admissions at Colorado State University Pueblo will support the University mission and enrollment goals by providing intentional, professional, and attentive service to facilitate recruitment and admission, with the purpose of attaining students from diverse backgrounds who are well-suited to the University.

Description of Job

The Downtown Welcome Center Coordinator is an integral member of the Admissions team located at the CSU Pueblo Downtown Welcome Center. Specific duties include, but are not limited to: developing and executing day-to-day outreach and recruitment activities at the center; coordinating group and individual visits for prospective students and community partners; providing counseling on the admissions and enrollment process to prospective students and their parents; designing and refining the strategic event calendar for the Center; collaborating with academic departments to connect prospective students to academic experiences; promoting campus visits; seeking out and developing community partner collaborations; participating in recruitment events and visits to both Colorado and out-of-state schools as needed; working with Enrollment Management and University leadership to develop and execute a mission and vision for the Downtown Welcome Center; selling and tracking inventory of CSU Pueblo merchandise.

Specifically, this position will perform the designated tasks above, with an overarching focus on developing programming and activities to drive traffic to the Downtown Welcome Center and optimize the visitor experience.

Position will likely work Tuesday-Saturday (8am-5pm). The office location will be at the Downtown Convention Center and requires an in-office presence. This position is not eligible for remote work.

This position is funded by Vision 2028 through fiscal year 2024. Renewal of position funding is contingent upon continued funding of the project, budgetary approvals, and university fiscal sustainability.

Primary Duties

• Recruitment and Outreach
  Provides regular staffing presence at the Downtown Welcome Center. Greets and engages visitors with a highly knowledgeable and helpful personal touch. Encourages prospective student application and campus visits. Maintains recruitment materials and personal knowledge of Admissions processes, policies, and University programs
  
  Plans and executes special events, promotions, collaborations, visits, and Center participation in existing nearby events and programs. Attends regular Admissions team meetings and recruitment events on campus as needed.
  
  Coordinates schedules to ensure hours of operation has coverage, including work study schedules and/or additional CSUP staff, particularly for larger event management when needed.
  
  Coordinates with the CSU Pueblo Marketing and Communication Department to ensure accurate/correct branding and marketing materials are available on site. Supports event management with MCCR for event support both for specific university and community events.
• Community Relations
  Interacts with nearby businesses and community leaders, in coordination with the Offices of Advancement and Admissions. Seeks new partnerships and ways to collaborate to improve traffic to and community engagement with the Center.
• Welcome Center Management
  Oversees upkeep of Welcome Center materials, décor, inventory, cleanliness and outdoor displays. Shares knowledge with visitors about CSU Pueblo and the Pueblo community at large – including knowledge of Convention Center policy and procedures.
• Retail Sales
  Sells CSU Pueblo merchandise to visitors to the Center as an Auxiliary Satellite location. Maintains knowledge and function of credit card machine. Tracks inventory and makes orders as needed. Coordinates with Director of Auxiliary Services to ensure accurate reporting of this inventory.
• Data and Reporting
  Collects and reports regularly on data updates regarding visits to the center, events, groups, merchandise sales, campus visits scheduled, and collects demographic/geographic as well as qualitative data on visitors (tourists), and potential students visiting the center, questions asked, trends, and general reception and function of the Center.

Ancillary Duties

• Other duties as assigned.

Salary Range
$36,000 - $49,000

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

• Bachelor’s Degree from a regionally accredited institution
• Excellent written and oral communication skills
• Experience in event planning and/or community outreach
• Experience in front-facing community positions
• Experience working independently

Preferred Qualifications

• Master's Degree from a regionally accredited institution
• Knowledge of CSU Pueblo programs
• Knowledge of sales and recruitment strategies
• Knowledge of the southern Colorado community
• Knowledge of Pueblo and local business
• Comfortable with public speaking to small and large groups
• Bilingual in Spanish and English
• Upbeat, personable, and positive mindset in interactions with new people and general public
• Experience in higher education
• Experience working with diverse populations

Supplemental Information

All interested candidates must apply through the on-line application system. No other format of application materials will be accepted.

Applicants must attach the following documents, in order to be considered for this position:

• 
  a letter of intent (cover letter) detailing the extent to which you meet the minimum and preferred qualifications for this position
• a current resume or CV
• unofficial or official transcripts showing required degree conferred

Additionally, applicants must include current contact information for three professional references, either within the online application or as an attachment.

Applications submitted without the required attachments/information listed above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.

Early submission of application materials is encouraged. Screening of application materials will begin immediately and continue until filled; applications received by 4pm Wednesday, May 3rd, 2023 will receive full consideration.

About Colorado State University Pueblo
Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students. CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy. Students can choose from 38 undergraduate programs with 70 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business, the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 15 graduate programs.

CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution. Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.

Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report. CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.

At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience. Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

Colorado State University Pueblo offers a comprehensive benefits package including:

• Medical Insurance and Prescription Drugs
• Dental Insurance
• Vision Insurance
• Flexible Benefit Plan
• Basic Term Life Insurance
• Voluntary Term Life and AD&D Insurance
• Long-Term Disability Insurance
• Employee Assistance Plan (EAP)
• Travel Accident Insurance
• Voluntary Critical Illness and Accident Insurance
• Wellness Incentive Program
• Annual & Sick Leave
• Retirement Plans

About Pueblo, Colorado
The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west. The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.

CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.

The University reserves the right to check additional references, with prior notification given to the candidate.

Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.

It is the policy of Colorado State University Pueblo to provide reasonable accommodations for employees and applicants with disabilities. If you need accommodations, please contact the Office of Human Resources& Institutional Equity at (719) 549-2441 or hr@csupueblo.edu .

In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety.

Colorado State University Pueblo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.