Job description

Our growing, high-end FFS dental practice is looking for a motivated and hard-working receptionist/scheduling coordinator. We are looking for an individual who is experienced in the dental field and looking to grow and progress their career in an exciting environment and who thrives by being a part of a team.

Duties:

• Greet patients and check them in as they arrive using Blue Note
• Being able to multitask
• Answer the phone by the 2nd ring
• Provide appropriate paperwork to patients before visit or at check-in
• Reach out to patients who are 5-10 minutes late to appointments
• Follow HIPAA guidelines
• Manage cleanliness and order of the waiting room
• Know where all office forms and patient forms are located
• Be able to navigate the schedule, knowing hygiene and doctor columns
• Obtaining new patient information (insurance, contact info, etc) and entering into DENTRIX
• Know and understand basic dental terminology and be able to communicate with patients effectively
• Know all the procedures the doctor performs
• Be able to calculate appropriate coinsurance amounts for treatment appointments
• Electronically send prescriptions through DENTRIX
• Call and fill open hygiene appointments using priority lists
• Be able to take care of front office equipment
• Know insurance plan basics, coinsurance, deductibles, frequencies, yearly max, limitations
• Schedule emergency exams correctly and document all information
• Prepare end of day documents
• Know the difference between in-network and out-of-network and be able to communicate the benefits of being out-of-network to the patients
• Hit Key Performance Indicators
• Generate treatment plans in DENTRIX from doctor recommendations

Requirements:

• One year dental experience
• Dentrix experience is a bonus, but willing to train
• Positive attitude, willingness to learn
• Ability to Multitask

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Healthcare setting:

• Clinic

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Hockessin, DE 19707: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental receptionist: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person

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