Job Summary

Under general supervision, candidate will provide excellent customer services greeting clients, answering questions, directing clients, and completing client intake process. Candidate must have excellent communication and customer services skills. Candidate will need to greet and direct patients; answer patient questions; answer multiple phone lines; collaborate with clinical and call center teams; operate clinic Qmatic patient intake system; complete intake/data entry into clinic EMR; prepare or assist in preparation of clinic reports; collect insurance and fees; and provide general support needed to maintain overall clinic operations. The candidate must be able to work in a fast paced environment and handle multiple simultaneous tasks.

Qualifications

Minimum

High school diploma or GED AND Six months of experience handling customer's questions, complaints and/or providing information.

Preferred

Experience and/or knowledge of programs offered by Public Health. Experience working in a customer service role. Experience working in a clinical or office setting. Experience working in a receptionist role. Two years of experience using computer information technology such as Microsoft office. Ability to speak Spanish and English preferred.

Instructions to Apply:

Download the Official GNR Health Application:

https://www.gnrhealth.com/wp-content/uploads/2019/05/GNR-Health-Application-for-Employment-2019.pdf

EMAIL, FAX or MAIL a completed GNR Health application as well as any supporting documents* to:

Katie Bowles – HR

Gwinnett, Newton, & Rockdale County Health Departments

PO BOX 897

Lawrenceville, GA 30046

Fax # 888-883-5187

Katie.Bowles@gnrhealth.com

https://www.gnrhealth.com/career-center/

• We do not accept resumes without a fully completed Application for Employment. Required education credentials, license, certification and/or registration must be submitted prior to employment. Due to the volume of applications/resumes, we are unable to provide information regarding status over the telephone. No notification will be sent except to those applicants selected for interviews.

APPLICATIONS MUST BE SUBMITTED NO LATER THAN 5:00 PM ON THE DAY OF DEADLINE

An Equal Opportunity Employer

Under Title I of the ADA, we do not discriminate on the basis of disability in our employment practices.

Applicants selected for employment will be subject to the following:

Pre-employment Drug & Medical Screening l Fingerprint Criminal Record Investigation l Reference Checks