Job description
Courtesy Vehicle Representative
What Are We Looking For?
As an innovative and highly respected leader in the automotive industry, we are looking for a driven, diligent, thorough and experienced
Courtesy Vehicle Representative to join our team.
We offer a highly competitive compensation and benefit package with an outstanding 401(k) program administered by Transamerica. If this sounds like your dream job, then we have the perfect opportunity and want to hear from you!
What Will I Be Doing?
One of the great things about our environment is that there is always something new happening. The points below are just some of the day-to-day things our Sales Consultants do to provide our customers with a world class experience:
- Assist Service customers by expediting the loaner vehicle process.
- Verify all required documentation to include Driver License and Insurance.
- Check loaner vehicles in/out.
- Explain vehicle features so customers feel comfortable with the vehicle prior to leaving the premises.
- Ensure all agreements are properly completed and signed.
- Follow up with Service customers regarding the return of loaner vehicles.
- Ensure all loaner vehicles are clean, inspected for damage and current on maintenance, ready for immediate use.
- Work closely with the Service Department; understand scheduled appointments that might need a loaner vehicle.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual should possess:
- Minimum high school diploma or GED equivalent required
- Experience in a Customer Service or Hospitality environment
- Self-motivated, goal-oriented, enthusiastic presence with an ability to work effectively and efficiently in a team environment
- Excellent communication, customer service, organizational skills
- Ability to apply a common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Professional appearance and a strong work ethic
- Have and maintain an excellent driving record
- Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
- All potential employees must pass a pre-employment background check and drug screen
What’s In It For Me?
- Fast paced work environment
- Paid training and development
- Career growth opportunities
- Set schedule, Monday – Friday, 8:00AM – 5:00PM
- Medical, dental, vision and other benefits for you and your qualified family members
- Pet Insurance for your furry family members
- Paid vacation and sick time
- 401(k) retirement program with Company Match
- Back-up Child Care assistance through our partnership with Care.com
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
- Sit and/or stand interchangeably throughout the day.
- Sit and/or stand for long periods at a time.
- Use hands, fingers and arms continually, frequently and throughout the day.
- Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day.
- Pick-up, lift and carry items that may exceed 50 pounds.
- Operate and drive vehicles or equipment in a safe manner.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation / Benefits
This is a full-time position with competitive pay and benefits. If you are an organized and detail-oriented individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity!
- Compensation: $18.00 per hour
- Commission Eligibility: No.
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual compensation offer will take into account a wide range of factors to include location and experience.
A Little About Us
The LAcarGUY family of dealerships has been a fixture in Southern California since “Sully” Sullivan opened his first dealership, Volkswagen Santa Monica, in 1964.
Having been an integral part of the iconic California surf culture of the 1960’s, the LAcarGUY family of dealerships has grown and transformed over the years. We now include 13 award-winning dealerships throughout the greater Los Angeles area which support world renowned brands such as Audi, Genesis, Honda, Lexus, Porsche, Subaru, Toyota, and Volkswagen.
Although we have grown over the years, we remain a local family-owned business and well-grounded in the communities in which we operate. We are a prominent supporter of community events, charitable organizations and environmental causes.
Key Words
Customer Service, Rental Car, Vehicle Rental, Hospitality, Customer Care, Volkswagen, Lexus, Toyota, Subaru, Honda, Porsche, Audi, Tesla, Nissan, Kia, Hyundai, Genesis, Mercedes-Benz, BMW, Fiat, Smart, Mini, Alfa Romeo, Ford, Chevrolet, Chevy, Dodge, Ram, Jeep, Chrysler, Disney, Disneyland, Concierge, Travel, Call Center, Luxury Retail, Luxury Sales Professional.
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