Job description
Overview:
Role Responsibilities, as applicable:
Education
The Coordinator at Lodging Plus is responsible for collaborating with fellow staff to actively engage in the day-to-day operation of the residential component of the Lodging Plus Program. Along with the care team, the Coordinator manages the patient therapeutic milieu using critical thinking skills and evidence-based best practices. With knowledge of clinical resources and how to access these, coordinators address patient behaviors and/or care needs.
Responsibilities/Job Description:
Assures smooth transition for patient when admitting to the Lodging Plus program.
- Conducts and/or directs safety checks of patients through visual observation and documentation.
- Conducts and/or directs room, belonging and unit searches.
- Responds and participates in de-escalation of patients with knowledge specific to diagnoses and best practice.
- Actively participates in milieu management by responding preventatively to early indications of patient(s) and/or milieu behavioral escalation.
- Provides patient support.
- Monitors and enacts program rules consistently throughout each shift.
- Escalates concerns about patient(s) appropriately and in timely manner.
- Demonstrates basic knowledge of signs/symptoms of diagnoses and interventions.
- Conducts community meetings for Lodging Plus patients.
- Plans and facilitates lodging plus free time activities.
- Conducts educational programming with individual and/or patient groups according to appropriate treatment plan. Documents group participation in Epic.
- Assures Lodging Plus medications are secure.
- Facilitates clients obtaining proper medication following program policies & procedures.
- Assists patients in locating the hospital’s ED.
- Recognizes problems and takes appropriate measures to resolve them.
- Responds to emergency situations as trained per policy.
- Resolves complaints from patients and family members.
- Actively promotes effective and efficient standards.
- Achieves expected productivity and efficiency standards.
- Demonstrates ability to prioritize workload.
- Uses supplies and other resources (i.e. equipment, computer system, tools, etc.) efficiently and effectively.
Promotes Lodging Plus services.
- Works in coordination with other Fairview Behavioral Services’ programs.
- Represents Lodging Plus to entity hospitals in a positive manner.
Promotes a culture of evidence based practice by participation in any of, but not limited to, the following activities:
- Utilizing evidence based policies in clinical practice
- Attends and participates in learning opportunities about evidence based practice
- Awareness of patient involvement in academic research studies.
- Demonstrates the ability to advance evidence-based practice by utilizing standards, guidelines and pathways for care delivery.
- Incorporates data and information into practice to continually improve care and practice so that patient outcomes are enhanced.
- Performs other duties assigned.
Role Responsibilities, as applicable:
- Ability to lead and manage daily shift operations within the unit.
- Leads the unit in providing patient safety and providing support for both patients and staff.
- Monitors and manages compliance with program admission criteria.
- Manages the day-to-day operations of the Lodging Plus program.
- Fosters a culture of improvement, efficiency and innovative thinking.
- Orients new patients to Lodging Plus program.
- Provides guidance and leadership to team members.
- Supports team members in dealing with complex and/or difficult situations
- Communicates specific patient problems/concerns to counseling staff, nursing liaisons, supervisor, program administration and security whenever necessary.
- Manages staffing issues within the unit when supervisor is out of office
- Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
- Partners with patient care giver in care/decision making.
- Communicates in a respective manner.
- Ensures a safe, secure environment.
- Individualizes plan of care to meet patient needs.
- Modifies clinical interventions based on population served.
- Provides patient education based on as assessment of learning needs of patient/care giver.
- Fulfills all organizational requirements
- Completes all required learning relevant to the role
- Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
Required
Education
- Bachelor’s degree in a human services field.
Experience
- One year of experience in a human services field.
Preferred
Experience
- One year of experience in substance use disorder services.
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