Contract Technical Writer

Full Time
St. Louis, MO 63144
Posted
Job description
ABOUT YOU:

Are you passionate about technology? Are you especially skilled in writing and documentation? Are you looking for a new challenge? If the answer is, “Yes!”, then we have an exciting contract opportunity for you. Who are we? We are ARCO, a family of construction companies!

ARCO Business Services is currently seeking a highly driven Technical Writer to join our team as a contractor in Brentwood!

WHAT WE CAN OFFER YOU:

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.


From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.
A DAY IN THE LIFE:
  • Compile all knowledge tickets from ServiceNow to create documentation for common issues
  • Build technology content on commonly used applications for ARCO’s learning center
  • Maintain a library of application documentation and categorize it for internal or external technical users
  • Collaborate with subject matter experts and other internal groups to create and maintain FAQs and documentation
  • Produce documentation on new applications and technology
  • Gather and analyze technical and application information to document new or changing functionality
  • Write, format, edit and review procedural and technical information for technical and nontechnical users
NECESSARY QUALIFICATIONS:
  • 1-3 years experience in a technology, technical writing, or communications role required
  • Bachelor’s degree in communications, technology,or related field required
  • Strong analytical and organizational skills
  • Exceptional communication skills, both written and verbal
  • Ability to work in a fast pace environment
  • Time management and ability to prioritize

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