Call Center Representative

Full Time
Midlothian, IL 60445
Posted
Job description

Who Are We?:

We are Assurance Total Protection! – A Progressive Local Agent that has had continued success as a leader in Car, Home, Commercial & Life insurance sales in the Midwest.

Who Are We Looking For? :

If you are Self-motivated, competitive by nature and persuasive; Then this is the position for you! We at Assurance Total Protection are the best when it comes to insurance sales and customer service and are looking for aggressive & friendly Customer Service Representatives that are hungry to make sales. We promote a positive and energetic work environment, where we encourage and incentivize individuals who have a work and play hard mentality.

Qualifications

· Sales Experience (i.e., Retail Sales, Insurance, Call Center)

· Excellent Written and Verbal Communication

· Demonstrates persuasiveness and negotiation skills

· Strong customer service skills

· Experience in developing a strong product knowledge as well as customer knowledge

· Ability to multi-task in a fast-paced environment.

· Data entry skills are essential with the ability to type a minimum of 50 words per minute with a 95% accuracy rate

Preferred experience

· 1-2 years previous experience in insurance, sales or as a Customer Service Representative in a Call Center

· CRM Applications Experience (Preferred, i.e salesforce)

· Strong background in call-center environment (Preferred)

· Property and Casualty license

· Life and Health license

· Bilingual (Spanish)

How We Help?

We want to provide you with the keys to be successful! Our licensed agent program is led by experienced and dedicated training Managers. In addition, we cover the cost associated to becoming a licensed professional in Illinois, Indiana & Wisconsin.

Education:

High School Diploma or Equivalent (Required)

Benefits & Perks

· Group Health/Life Insurance

· Flexible Hours (Morning and Afternoon Shifts Available)

· Bonus Programs Available

· High commission schedule & Earning Potential

Physical Requirements

· Performing the duties of this job regularly involves extended periods of sitting

· Vision requirements, ability to work and operate extended periods of focus on computer monitor.

Compensation:

First year agents are expected to make $67,110.00+ with commissions and overtime included.

Job Type: Full-time

Pay: $47,171.00 - $72,712.00 per year

Work Location: In person

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