Under direction, the Building Tenant Services Supervisor plans, organizes, and supervises a wide variety of facility support activities including transit subsidy programs, shared facility/community parking services, facility furniture acquisition and installation; directs janitorial services and the maintenance of facility appearances through subordinate supervisors; supervises and coordinates clerical/administrative support services for multiple work units within a large department.

Typical duties may include:

• Supervising the processing, distribution and security of applications and vouchers for the transit subsidy program and the maintenance of a program participant database.
• Preparing employee communications, management reports and updating procedures.
• Administering the parking for the administrative center garage including parking assignments, approvals, disapprovals, special requests, procedure updates, maintenance of garage appearance and after-hours parking arrangements.
• Representing East Bay Municipal Utility District (EBMUD) in meetings with representatives of local community businesses and city government on facility usage and security issues.
• Coordinating the determination, funding, ordering, scheduling and installation of office and workspace furniture.
• Evaluating janitorial service levels and directing through subordinate supervisors adjustments in priorities, scheduling, and resources.
• Organizing, scheduling, assigning, directing, reviewing, and evaluating the work of lead and journey level employees engaged in administrative and office support duties.
• Reviewing and evaluating administrative support assignments, recommending, and implementing department wide improvements in work organizations and assignments.
• Training or providing training for employees in the work unit.
• Preparing and administering the annual budget for the unit.
• Preparing periodic and special reports.

The ideal candidate will demonstrate a meticulous attention to detail, effective organizational skills, ability to understand and implement policy and procedures and communication skills that promote team work and customer service.

The salary range is $10,578 per month increasing to $11,107, $11,662, and $12,245 after 6, 18, and 30 months, respectively.

EBMUD is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, creed, sex, gender, gender identity (including transgender status), gender expression, marital or registered domestic partnership status, age for individuals age forty or older, national origin, ancestry, disability (mental or physical), medical condition (cancer and genetic characteristics), genetic information, sexual orientation, military and veterans status, family or medical leave status, pregnancy (including childbirth, lactation or related medical condition), pregnancy disability leave status, domestic violence victim status, political affiliation, and other categories protected by federal, state and/or local laws.

1. A high school diploma or its equivalent.

2. Three years of staff or supervisory experience in one or more of the following facility services areas: janitorial operations, managing administrative clerical support, budget development and administration, office furniture acquisition and installation, and parking and transportation services.

3. Completion of 60 semester units of college coursework with sufficient general education, major, and/or elective courses that would qualify for transfer to a recognized four year college with junior standing may be substituted for one year of the required experience.

4. Must possess a valid California driver's license and have a satisfactory driving record.

5. Must possess the physical characteristics to perform the critical and important duties of the job and a willingness to work overtime as needed.

Please note: EBMUD requires all employees to provide written proof of vaccination. Those employees with sincerely held religious beliefs or valid medical reasons as determined by EBMUD will be exempt from vaccination requirements. Contact Human Resources for additional questions.

Equivalent combinations of education and experience may be considered. To be considered under the “equivalent combination of education and experience” provision, it is your responsibility to include in your application materials written evidence of employment performed at the level of the typical duties of this position and/or coursework in subject areas directly related to this position. For more information, see our FAQ page at http://www.ebmud.com/jobs/job-resources/job-faqs-frequently-asked-questions/.

1. Submit a completed EBMUD application and the required supplemental question responses online at www.ebmud.com by 4:30 p.m., May 5, 2023. Only application materials submitted online during the filing period will be accepted.

2. Candidates must achieve a passing score on each test part in order to advance to the next step in the selection process.

3. All qualified applications and supplemental responses will be competitively evaluated, with those candidates receiving a passing score to be invited to a panel interview.

4. Successful candidates will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 to 24 months.

5. The probation period for this position is 12 months. For those holding civil service status the probation period is 6 months.

6. All employment offers are conditional, pending the results of a Live Scan background screening. All selected finalists must participate in the Live Scan background screening process to remain in consideration for EBMUD employment.

As the first step in the selection process, responses to the supplemental questions must be submitted online with the regular EBMUD application. Please provide thorough, accurate descriptions of assignments you have personally performed. Should you respond with comments such as “see application” or “see resume” instead of addressing the questions directly, your application may not be considered.

• Eligibility for annual merit-based bonus pay program;
• 12 days paid vacation; 16 holidays; 7 days paid administrative leave; 13 days paid sick leave;
• Family health insurance (choice of Kaiser fully paid or Sutter Health Plus or Anthem Blue Cross 85% paid);
• Fully paid family dental and vision care plans; life insurance; long-term disability insurance;
• EBMUD Retirement Plan (reciprocal with CalPERS);
• $1,000/yr. contributed to flexible spending account or cash;
• $145/mo. public transit subsidy;
• 401(k), 401(a) and 457(b) tax-deferred retirement plans; Roth 401(k);
• $5,000/yr. tuition reimbursement;
• And opportunities for professional growth including training and career development.