Job description
Overview
Responsibilities
Qualifications
Provides effective and efficient end-user support, resolving issues and triaging complex issues appropriately. Performs analysis functions from well-defined specifications to support the development and implementation of new systems or the revision of existing systems. May develop and document applicable processes and be responsible for data management, reporting, and training of others on best practices and processes. Provides or assists with project management for assigned special projects. Works independently and as part of a team.
Responsibilities
- Provides technical support to end users on moderately complex applications and/or processes. Documents accurate assessment, performs analyses and effectively troubleshoots and resolves issues.
- Provides assigned analysis functions in support of new or upgraded vendors, in-house computing systems and special projects.
- Demonstrates understanding of the technical aspects of assigned applications, as well as applicable operational details and work flows and provides system support and maintenance.
- May develop, document and maintain technology processes and instruct others on best practices and processes.
- May perform a variety of report generation and data manipulation duties.
- Functions as liaison with IS and maintains project tracking information.
- Provides assistance to team members.
- Performs other duties as required or assigned.
Qualifications
- Bachelor’s degree in Computer Science or related subject matter or the equivalent required.
- One (1) year of applicable data, systems or user support experience required.
- Organizational, analytical, and leadership skills are essential.
- Project management skills, programming skills, and extensive knowledge of microcomputers desired.
- Ability to work independently.
- Previous EPIC experience preferred.
Required Licensure/Certifications
- None
Area of Interest: Information Systems/Technology;- FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week;
- Shift: Day;
- Job ID: 16750;
Bachelor's Required
One Year
smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.