Job description

Position Summary:

The NA Global Business Services Center has an opening for a full-time Process Coordinator in the Decatur office. This job will have flexible hours able to accommodate most schedules. You will be engaged in a wide variety of activities focused on providing extraordinary customer services for internal and external customers by efficiently executing transactions processes. The position will be involved with many of accounting systems, along with other systems used by controlling colleagues. Job Requirements: Technical and Performance Skills Desired Knowledge of Microsoft Office (Excel, Word, MS Outlook, etc.) IBM system (CICS �APGO), Maximo, JDE and Coupa is a plus. Ability to function in a deadline oriented environment while paying attention to details A great teammate with strong customer service skills, flexible and willing to do what it takes to get the task completed within a given time frame. Problem solving and analytical skills. Dependable and desire to learn with a positive attitude. Strong data entry skills. Ability to effectively communicate, facilitate and cross-train. High School Diploma Associate�s Degree Preferred

Job Responsibilities: Provide outstanding customer service for Internal and External Customers by efficiently executing transactional processes. Effectively plan to define outcomes, identify changes, and implement solutions. Ensure compliance with all policies and procedures. Recommend, develop, and implement process and system improvements to improve efficiency and strengthen controls. Interaction with multiple levels of accounting, IT, Internal Audit, and commercial and operational management. Proficiently analyze payments for potential duplication. Respond accurately and timely to questions pertaining to accounts payable transactions. Work within various software applications to resolve invoicing issues. Accurately research and verify invoice payment inquiries. Process cancel and reissue invoices for accounts payable. Professionally interact with outside vendors to resolve payment and credit issues.

Job Type: Full-time

Salary: $12.00 - $26.00 per hour

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

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