Do you have a passion and desire to work in the growing Vitamins and Supplements Industry? Vitamin World, one of the leading Retailers in the Health and Wellness Industry for the past 40 years, is hiring! We are seeking a Website Administrator to join our dynamic team. This position has the opportunity to be hybrid and split the week between working remotely and working in our new Beverly Hills, CA Office. Team expectations are such that this is a full-time position, with full dedication to this role. Some evenings or weekends may be required as our team is located in multiple time-zones across the US and continents. If you believe you have the necessary qualifications to excel in this position, look no further than Vitamin World!

The ideal candidate will oversee the entire VitaminWorld.com website provide expertise in U/X design and effectively grow our online presence to engage customers. Has a technically strong background and is equal parts creative and analytical with the ability to wear many hats. The ideal candidate will be able to pivot easily and be an outside of the box thinker.

Responsibilities and Duties:

• Ensure an informative, accurate, and interesting presence on our websites as a key member of the ecommerce team and a key partner in sales/profit growth
• Serves as the primary contact for all aspects of the organizations website(s)
• Ensures websites are easy to shop with optimized path to purchase, driving profitable sales
• Strong GA4 skills, building required reporting as needed to measure and optimize site performance
• Collects and analyzes web analytics and similar data; identifies opportunities to improve search engine optimization (SEO), time on site, web traffic, and other relevant metrics to CRO
• Develop strategy and planning for accurate and timely updates with partnership of VP of Ecommerce. Work closely with the Development team to ensure that integrated technologies on the website are working optimally
• Designing and adding new web pages, modifying, and updating existing web pages, maintaining current links, and performing other duties related to web development and maintenance
• Familiar with compliances such as ADA and GDPR
• Spearhead the design and build of a new website to support a new brand launch
• Assists in establishing policies and procedures on web-related issues and processes and ensures compliance cross-functionally
• Conduct regular audits of the website, including promotional pricing and accuracy category mapping, checkout experience and overall functionality
• Dive into comprehensive reporting and metrics to develop strategies to support sales growth, leveraging all internal data sources including GA4, Power BI and syndicated data
• Collaborate internally on promotional recaps and analysis
• Research and make recommendations based on trends, values, and competitors
• Research and stay current on industry trends and topics
• Encourages and facilitates cross functional collaboration
• Maintains current knowledge of best practices and emerging developments in web design, web development, and technology
• SEO optimization activities, including content review
• SEO monitoring of product and service pages
• Test websites across browsers, operating systems, and devices
• Oversee item set up and promotion set up/maintenance
• A/B testing of landing pages to ensure CRO
• Monitor and analyze site performance (e.g., traffic, conversions)
• Address user complaints to product pages, checkout flows and website hiccups
• Routine reporting of results and opportunities, creating action based on results
• Performs other related duties as assigned

Qualifications:

• 5-7 years of webmaster or B2C ecommerce experience
• Extensive knowledge of website management, analytics, design, and SEO best practices and standards
• Experience working with third party agencies and consultants, able to manage and lead sprints alongside the teams
• Working knowledge of or ability to quickly learn web content management systems, Product Information Management systems, applications, and tools used by the organization
• Experience working with HTML/CSS
• Excellent verbal and written communication skills
• Strong analytical, troubleshooting, and problem-solving skills
• Strong management of developers to test and approve releases within sprint scheduling
• Strong preference to candidates who have Experience with Big Commerce, especially headless
• The ability to work with a team and collaborate cross functionally with multiple points of view
• Time-management and project management skills
• Problem-solving skills
• Decision-making skills
• Ability to generate creative ideas
• Attention to detail and outstanding organizational skills
• Project tracking software such as JIRA
• Google Analytics/ GA4
• Proficient with Microsoft Office Suite or related software
• Strong presentation skills, use of PowerPoint
• Strong Analytical skills, able to generate reporting, strategizing based on financial results
• Strong budgeting and sprint planning skills
• SEO tools such as SEM Rush or similar

Vitamin World is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.