If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a Waterpark Supervisor to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.

Our Team is looking for People Pleasing individuals who want to do the following:

• Turn our guest’s ordinary day into an extraordinary day ✨

• Love where they work ✨

• Be appreciated for what they bring to a team ✨

• Learn and grow with a company who truly values it’s people ✨

What’s in it for you?

• Flexible Scheduling
• Free meals every shift made by our talented culinary team
• Paid time off
• Golf, Ski, Restaurant & Spa discounts
• Hotel room discounts as low as $49 per night
• WELL Spa Gym membership for $16 per paycheck
• Advancement opportunities across the property and US
• Friendly work atmosphere
• Holiday, jury duty, & bereavement pay
• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
• Recognition programs (aka get paid to celebrate)

About the role

Splash into your next career as a Waterpark Supervisor: Supervise Water park staff, carry out instructions of the Aquatics Director, act as the liaison for all Red Cross materials, transmittals, and lifeguard classes, along with creating training materials and Daily Training Topics, also to ensure the continued training of Lifeguards and provide a safe recreational environment for guests and their families.

What will you be doing?

• Provide new materials and topics for daily training.

• Provide feedback and information for staff evaluations.

• Act as the Manager on Duty when the Director is unavailable.

• Act as the liaison for all Red Cross materials, transmittals, trainings, and lifeguard classes.

• Supervise and support Head Guards, Lifeguards, Slide Attendants, and Aquatic Center Attendants.

• Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties.

• Full knowledge and participation in the hotel's Fire, Safety, Security, and Environmental plan and/or committees.

• Enforce all facility rules and regulations.

• Report needed repairs to Aquatics Director and/or Engineering Department.

• Perform related duties as assigned by the Aquatics Director. These duties may include general housekeeping, basic maintenance, and various other jobs.

• Assist with the opening, closing and operation of aquatics facility.

• Help keep the aquatics area free of dangerous objects and substances.

• As necessary, act in the capacity of lifeguard, Water park attendant, and/or pool cleaner.

• Report any and all suspicious persons/activities or hazardous conditions to the Aquatics Director, Manager On Duty, General Manager and/or Security Department.

• Any other duties assigned.

What do you bring to the role?

• Must be at least 18 years of age.

• Any combination of education and experience that provides the required knowledge, skill, and abilities.

• Current American Red Cross Lifeguard Certification (Lifeguarding/First Aid Certificate & CPR/AED for the Professional Rescuer Certificate.)

• Current American Red Cross Shallow Water Attendant Certification (Shallow Water Attendant/First Aid Certificate & CPR/AED for the Professional Rescuer Certificate.)

• Current American Red Cross Administering Emergency Oxygen Certification.

• Successful completion of High School education preferred.

• Two year’s experience as an active American Red Cross Lifeguard preferred.

• Basic understanding of the English language in relation to reading, writing, and communicating with guests and fellow associates.

WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.