Job description

***80% National Travel (Company Paid)****

SUMMARY

VoIP Specialist oversees the programming, installation and management of our VoIP Solutions. Specialists are responsible for designing and deploying enterprise solution architecture, coordinating installations and migrations, and supporting IP telephony applications.

VoIP Specialist Duties

• Exceptional Customer Service
• VOIP Configurations
• CoreDial Portal Certification
• White Label Portal Certification
• Network Troubleshooting
• VOIP Port/Projects
• Daily VOIP Service Tickets Requests
• Other duties as required

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in Information Technology, Computer Science, or similar field a plus.
• Previous experience working as a VoIP Network Engineer.
• Must have excellent communication and customer service skills.
• High School diploma or equivalent required.

CERTIFICATES, LICENSES, REGISTRATIONS

· Must have valid driver’s license.

Job Type: Full-time

Pay: $68,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Ability to commute/relocate:

• Pottstown, PA 19464: Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Pay: $68,000.00 - $85,000.00 per year

Benefits:

• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• VoIP: 1 year (Required)
• Azure: 1 year (Required)
• Telecommunication: 1 year (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road

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