Job Description Summary

To serve as the Administrative Coordinator for the SCTR Research Nexus Clinic and Lab. Primary
responsibilities are focused on providing direct support to the department as it relates to the
outpatient clinic coordination and productivity. Duties will include clinical scheduling, clinic
operations and support of the clinic and lab staff. Customer service and effective communication
is an important requirement as this position engages with a wide range of individuals including
patients, investigators and study team members. This team member must be willing to adapt to a
regularly changing environment that can require duties outside the routine responsibilities. The
employee will report directly to the Nurse Manager and maintain an accountability to the
Administrator of the SCTR Research Nexus.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type

Research Grant

Cost Center

CC001063 COM SCTR Cost Recovery CC

Pay Rate Type

Hourly

Pay Grade

University-05

Pay Range

$35,360 - $50,395 - $65,429

Scheduled Weekly Hours

40

Work Shift

Job Description

Pay Band

Minimum: $35,360.00
Mid Point: $50,394.00
Maximum: $65,429.00

Job Description

To serve as the Administrative Coordinator for the SCTR Research Nexus Clinic and Lab. Primary responsibilities are focused on providing direct support to the department as it relates to the outpatient clinic coordination and productivity. Duties will include clinical scheduling, clinic operations and support of the clinic and lab staff. Customer service and effective communication is an important requirement as this position engages with a wide range of individuals including patients, investigators and study team members. This team member must be willing to adapt to a regularly changing environment that can require duties outside the routine responsibilities. The employee will report directly to the Nurse Manager and maintain an accountability to the Administrator of the SCTR Research Nexus.

Job Duties

25%-Assist with clinic flow to include patient registration, generation of visit paperwork, patient check in, filling and communication with appropriate study teams. Coordinate with other front desk staff for daily coverage and prioritize duties. Provide excellent customer service to all internal and external customers, maintains open communication lines, and understands Federal, State, MUSC Enterprise, University and department policies, procedures, and guidelines as it relates to their position responsibilities.

25%- General office management to include office supplies, dietary supplies, clinical/lab supplies, filing.

20%- Assist with process and quality assessment and improvement to impact clinic/lab operations and improve department metrics. Current quality assessments include patient satisfaction survey, PI study team satisfaction.

15%- Oversight of room set-up and maintenance. Regular check of rooms and clinic for overall cleanliness and general maintenance.

10%- Provide direct administrative support to Research Nexus Administrator, Clinic and Lab Manager, Clinic/Lab staff.

5%- All other tasks as assigned by Administrator and Managers.

MUSC Requirements

A high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor's degree and two years experience in business management, public administration or administrative services.

Physical Requirements

Ability to perform job functions in an upright position. (Frequent)
Ability to perform job functions in a seated position. (Frequent)
Ability to perform job functions while walking/mobile. (Frequent)
Ability to work indoors. (Continuous)
Ability to work outdoors in all weather and temperature extremes. (Infrequent)
Ability to work in confined/cramped spaces. (Infrequent)
Ability to perform job functions from kneeling positions. (Infrequent)
Ability to bend at the waist. (Frequent)
Ability to squat and perform job functions. (Infrequent)
Ability to perform 'pinching' operations. (Infrequent)
Ability to fully use both hands/arms. (Continuous)
Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)
Ability to reach in all directions. (Frequent)
Possess good finger dexterity. (Continuous)
Ability to maintain tactile sensory functions. (Continuous)
Ability to lift and carry 15 lbs., unassisted. (Infrequent)
Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent)
Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent)
Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent)
Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
Ability to see and recognize objects close at hand. (Continuous)
Ability to see and recognize objects at a distance. (Frequent)
Ability to match or discriminate between colors. (Frequent)
Ability to determine distance/relationship between objects; depth perception. (Continuous)
Good peripheral vision capabilities. (Continuous)
Ability to maintain hearing acuity, with correction. (Continuous)
Ability to hear and/or understand whispered conversations at a distance of 3 feet.
Must be ambidextrous.
Ability to perform gross motor functions with frequent fine motor movements. (Frequent)
Ability to work in dusty areas. (Infrequent)

Additional Job Description

A high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor's degree and two years experience in business management, public administration or administrative services.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees