Job description
Traffic Manager
Implus Footcare, LLC is an industry-leading global consumer packaged goods company with 20+ brands in fitness, outdoor, sporting goods and footcare product categories. Implus is headquartered in Research Triangle Park in Durham, NC with locations in the United States, Australia, Canada, Europe, Hong Kong, and South Africa. Our brand family includes Sof Sole, Yaktrax, apara, airplus, Sneaker Balls, Sof Comfort, Little Hotties, Harbinger, TriggerPoint, Perfect Fitness, Balega, Penguin, DryGuy, Spenco, Force Field, FuelBelt, Stabil, SKLZ, and Rock Tape. From insoles, socks, and shoe care to fitness equipment and seasonal accessories, Implus' products are sold in over 75,000 retail locations across North America and in over 70 countries worldwide.
POSITION SUMMARY:
The Traffic Manager will develop and maintain an effective workflow in traffic office and on dock. Pro-actively works with operations manager and order processors to meet customer requirements regarding routing and outbound shipping. Plans, monitors, and adjusts operating schedules to reflect business needs. Responsible for outbound scheduling and the processes that drive shipping results.
Primary Responsibilities:
Ensures timely order routing (i.e. cancel dates, customer priorities, ship dates, etc.)Manage current dock log to ensure accurate staging location information and aged orders are addressed. Aid in the creation of a new dock log that could include WMS driven staging process for outbound dock including training of the outbound team in any new process and procedures.
Manages / leads shift transitions, maintains / ensure smooth workflow transitions among shifts
Provide training of current and new employees in all appropriate procedures and processes required to complete work assignments
Provide inspired leadership for the organization
Help promote a company culture that encourages top performance and high morale
Provide daily work assignments to the team. Work with other area managers to ensure labor /staffing balance, proper workflow to the dock. Monitor and communicate with processing area managers proper flow to ensure shipping / customer SLA’s are met.
Maintain clean, neat, and organized work area including wrap stations, dock staging area, parcel ship area and office.
Analysis of or delegation of all shipping related issues required reports
Immediately troubleshoot identified problems
Interacts with internal and external customers of Implus shipping
Maintain a relevant safety documents and or records for job duties/ functions including but not limited to PIT (powered industrial trucks) certification, daily equipment safety checklist, equipment repairs logs, motorized conveyor safety, etc.
Other duties as directed by Senior Management
Key Skills:
Demonstrated ability to effectively manage individuals and/or work teamsDemonstrated order fulfillment and automated systems control knowledge
Demonstrated ability to coordinate multiple tasks according to an established priority
Ability to apply logic and problem-solving method
Desired Skills and Experience:
3-5 yrs. working in a medium to large scale product warehouse operationStrong leadership and team development skills
Proficiency with MS-Office software and Warehouse Management Systems
International shipping experience preferred
Education and Certifications:
A Bachelor’s degree in a related field of study or related experience.
Minimum Physical and Environmental Requirements:
Visual Abilities: Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus, read reports, create presentations, and use a computer system.Hearing: Ability to effectively communicate with co-workers, vendors, and students.
Dexterity, Grasping, Feeling: Write, type, and use the telephone, copier, and computer systems.
Mobility: Open files and operate office machines; move between departments and attend meetings.
Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
Lifting, Pulling, Pushing: Exert up to 50 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Predictable attendance on site
Using a standard computer keyboard and monitor
25 pounds. with or without reasonable accommodation
Work has deadlines, multiple interruptions and may be stressful at times.
Work may require occasional travel
Exposure to machinery with moving parts
Exposure to moderate noise level (less than noise hazard)
Non-Climate control warehouse, exposure to temperature changes
Occasional exposure to open air, warehouse setting
Implus is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/belief, sex, national origin, sexual orientation, age, protected veteran status, or disability status.
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