Job description

*PLEASE NOTE: We are hiring for various temporary Full-time positions. These positions are scheduled to last between 12-18 months, with the potential for extension.

CVR is looking for a professional, well-organized, compassionate individual with great attention to detail to serve as an Eligibility Specialist. The ideal candidate will have flexible availability as the required work may have peaks and valleys. The services provided assist low-income families and individuals who may include the elderly or disabled. Assistance will include helping families complete processes related to eligibility, redetermination, leasing, and Housing Quality Standards for the Housing Choice Voucher program.

HCV Eligibility Specialist

This position performs various Housing Choice Voucher program activities including, but not limited to:

• Processing applications for eligibility and screening, requesting family and landlord documentation, reviewing and verifying information.
• Processing applications for reexaminations, requesting family and landlord documentation, reviewing and verifying information.
• Accurately and timely calculating annual income from documentation provided by the family, updating applicant records and tracking.
• Review unit and leasing documents.
• Process Housing Assistance Payment contracts.
• Review inspection activity and take necessary enforcement action.
• Reviewing documentation with attention to detail.
• Utilize computer programs to prepare correspondence and reports, requesting verification documents from landlords.
• Verifying eligibility for program assistance, reviewing leases, determining rent assistance portion, all in conformance with established rent assistance policy, and prescribed performance standards.
• Candidates must show a high level of customer service with regard to emails, calls, text messages, etc.
• Candidates must meet daily and weekly goals with a high level of quality and accuracy.
• Candidates must be able to use a computer with Internet and Microsoft Suite, be organized, show proper time management skills, take direction from supervisors, demonstrate strong customer service skills, and show strong teamwork and the ability to work alone.

Job Types: Full-time, Temporary

Pay: $20.00 - $21.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• No nights
• No weekends
• Overtime

Ability to commute/relocate:

• Alpharetta, GA 30022: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Case management: 1 year (Preferred)

Work Location: In person

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