About Farfield Systems, Inc.

At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing opportunities for you to grow with us while still delivering the same excellence customers have grown to expect from us. We continually evaluate our environment to provide a place where your career is packed with opportunities to grow and you have the ability to demonstrate your passion to our customers. We focus on building a Team where each employee is a valued member.

Farfield provides support to multiple agencies across the United States Government in many locations. That means many different opportunities to follow your career path without changing companies every few years.

"Employee driven...customer focused." We build, operate and secure networks and infrastructure.

*** U.S. Citizenship required ***

Location: Richland, Washington

POSITION SUMMARY: Under indirect supervision, responsible for producing effective written communication for HPMC Occupational Medical Services (HPMC OMS) policies, procedures, reports, desk instructions, software quality assurance documentation, contract deliverables, and other documents. As the subject matter expert (SME), this position works with HPMC OMS managers, teams, and employees to deliver high-quality documentation that adheres to requirements, language, writing style, structure, and formatting standards for HPMC Occupational Medical Services (HPMC OMS).

POSITION RESPONSIBILITIES:

• Understand clinical business processes to support adherence to documentation requirements.
• Coordinate, develop, edit, manage, and assure compliance of software quality assurance documentation to requirements and procedures.
• Write, proof, edit various types of documentation, such as policies, procedures, desk instructions, software quality assurance documentation, contract deliverables, reference guides, reports, and other documents.
• Manage regular reviews with SMEs to maintain accuracy and completeness of documents.
• Create documents that adhere to language, writing style, structure, and format standards.
• Recommend and create software testing scripts and plans for HPMC OMS owned software.
• Incorporate data into documentation using graphs and charts to display performance measures and targets for specific audiences, include executive team members.
• Coordinate document development, integration of clinic information, formatting, and review/approval to meet deadlines.
• Work with Data Analytics to gather statistics for documents and reports.
• Work with the Document Control and Training Specialist to ensure timely review/revisions of policies and procedures, achieving compliance of document review cycles.
• Produce documentation in electronic or hard copy version.
• Organize, publish, and maintain documents in SharePoint in such a way that information is easily accessible.
• Perform regular assessments on the effectiveness of the documents produced.
• Update, edit, and improve existing documents based on writing standards, quality, and style guidelines. Convert the materials into the current templates when necessary.
• Participate in project teams and make recommendations on the types of documents and information necessary to achieve business goals.
• Interface with HPMC OMS managers and employees to gain insights on how information is consumed by the audience, and then determine efficient ways to present and deliver such information.

ESSENTIAL SKILLS & EXPERIENCE: To perform this job successfully, an individual must have the minimum educational credentials from an accredited school, college or university and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• High school diploma or GED equivalent.
• Minimum 4+ years of relevant technical or business writing work experience (full-time).
• Familiar with software development cycle and quality assurance methodologies.
• Knowledge and experience in the administrative management fields to provide skilled office management and timely, independent completion of work.
• Ability to multi-task in stressful situations while maintaining high quality work and meeting deadlines.
• Ability to exercise good judgment and poise when dealing with the public, Hanford workers, and co-workers.
• Good analytical skills, attention to detail, and organizational skills.
• Advanced knowledge of MS Office Suite, including Word, SharePoint, PowerPoint, and Excel.
• Strong verbal and written communication skills.

DESIRED SKILLS & EXPERIENCE: The following skills or experience are highly valued, but not required to perform the essential functions of this position.

The following skills or experience are highly valued, but not required to perform the essential functions of this position.

• AA or BA Degree.
• Experience working in an Occupational Health & Wellness environment.
• Experience writing software quality assurance documentation.

SUPERVISION RECEIVED: This position reports to the Deputy Program Manager / Performance Assurance, Health Information, and Occupational Health and Wellness Manager.

SUPERVISION EXERCISED: This position does not directly supervise any employees.

TYPICAL PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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  Physical demands: While performing the duties of this job, the employee may be required to walk, sit or stand for extended periods of time; reach with hands and arms; balance; stoop; talk or hear; have sufficient manual dexterity to operate a keyboard, calculator, telephone and other such office equipment as necessary; may occasionally move and/or lift up to 15 pounds. Specific visual abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Mental Limitations: While performing the duties of this job, the employee is expected to make quick decisions, have clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Must be mentally adaptable and flexible in dealing with a variety of people and able to answer questions and provide guidance in a professional and friendly manner.
• Work environment: Work will mainly be performed at the HPMC Occupational Medical Services Clinic and will involve frequent contact with other HPMC and project employees, customers, clients, representatives and vendors; work may be stressful at times; interaction with others is frequent and may be interruptive; may occasionally work hours outside of typical work schedule to accommodate needs; opportunities for local travel may occur; the noise level in the work environment is usually minimal.

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