Services_AME-E524

Technical Document Administrator - Full Time - Pasadena (TX), United States

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.

Join our Services_AME team within Services division in United States as Technical Document Administrator to help us take Sulzer to the next level.

In this role you will be accountable for:

Field Engineering:

• Create new CAD models/drawings
• Upload models/drawings into Drawing Vault systems
• Standard and Power User functions in ERP systems
• Train employees on ERP and Drawing Vault systems
• Rescan old drawings (PDX Function)
• Find missing performance curves and rescan them (PDX Function)
• Find information on pumps for other regions of Sulzer
• Answer questions form Sales and Parts Department
• Special requests such as create a parts list for customer

Customer Training:

• Create / Review quotes for training sessions
• Create new customer accounts
• Create new vendor accounts
• Create sales order numbers for each student/company
• Create invoices for each student/company
• Process credit card transactions
• Approve shipping charges in ERP system
• Communicate with customer about POs and Invoices
• Create certificates of individual students
• Support training activities with information as needed

To succeed in this role, you will need:

• Degree or relevant qualification in Mechanical or hydraulic engineering
• Minimum 5 Years of relevant experience within pump industry
• Knowledge of pump design, application, and selection
• Knowledge of general pump upgrades
• Technical report and proposal writing skills
• Must have good organizational skills, attention to detail and ability to work independently

Your benefits:

• 15 days of paid time off and 11 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym re-imbursement

Location: We are based in Pasadena (TX).

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable

We are proud to be recognized as a Top Employer 2023 in Brazil, China, Switzerland, the United Kingdom and the United States. Come and join our story!