Job Description

Job Title: Supervisor - Quality Control

Requisition ID:

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Whether our customers are accelerating life sciences research, solving analytical challenges, growing efficiency in the laboratories, improving patient health through diagnostics or the development and manufacturing of life-changing therapies, we are here to support them.

We offer:
Competitive Pay

• Annual Performance Based Merit Increase
• Annual Incentive Plan

Excellent Benefits!

• Review our company’s Total Rewards
• Medical, Dental, & Vision benefits - effective Day 1
• Paid Time Off & Holidays
• 401K Company Match up to 6%
• Tuition Reimbursement - eligible after 90 days!
• Employee Referral Bonus
• Employee Discount Program
• Recognition Program
• Charitable Gift Matching
• Company Paid Parental Leave

Career Advancement Opportunities

This position is in West Greenwich, RI.

How will you make an impact?

• Lead ULS operations in QC Media, Buffer, Lab Consumables, and Parts Wash areas, and ensure customer business needs and documentation practices are met consistently

What will you do?

• • 
    Ensure proper training (EHSS, SOPs, Qualifications) is assigned to the team and completed in a timely manner
  • Triage safety or compliance incidents and participate in investigation & CAPA execution
  • Address customer concerns and communicate issues/flow interrupters to Amgen Quality Control and ULS management
  • Coordinate assets and adjust schedules as appropriate to handle peak workloads
  • Monitor team productivity - track and report operational metrics, savings initiatives, SLA adherence
  • Manage business continuity plans and promote cross-training
  • Lead and/or participate in internal and client meetings related to QC
  Meet with Amgen QC management on a routine basis to review service levels and share feedback
  
  • Drive process improvements and partnering as applicable
  • HR-related: Manage employee performance, onboard/terminate employees, timecards, supervise employee engagement & attrition, cultivate strong team mentality
  • Provide in-lab operational support on an as needed basis including:
• Operator level gowning for entrance and work performed in manufacturing suites
• Operation of Waters and Agilent HPLC analysis systems using SEC, IEC, RPC, and Affinity chromatography methods
• HPLC Analysis for Purity, Identify, and Concentration (PIC) for STAT and non-STAT samples
• Interpret HPLC result data for molecule PIC based Method acceptance criteria
• Independent data verification of HPLC analysis product for PIC
• Communication with manufacturing management analysis results for forward processing of commercial product
• Ensures that, equipment, materials, processes, and procedures align with cGMP practices and other applicable regulations
• Alerts Customer management of quality, compliance, supply and safety risk
• Maintaining metric data for work performed
• Maintain Quality Control reagents within customer validated Consumable Inventory Management System (CIMS), including adding reagents, uploading C of A, determination of chemical equivalents, crafting sub-inventories, and discarding of items
• Perform primary trainer responsibility for customer validated Methods and procedures
• Participate in individual or group projects that can include, cost savings analysis, learning groups, writing job training methods, and leading team meetings
• Conduct daily scans of inventory and weekly cycle counts

How will you get here?

• High School Diploma or equivalent required with 3 years experience required, Batchelor's degree preferred with at least 1 year of related experience
• Ability to read, write, and speak English is required
• Requires proof of COVID-19 vaccination
• Displays a high level of confidentiality for both customer and Fisher
• Must maintain Thermo Fisher Scientifics’ Four-I Values
• Demonstrates a strong desire to serve the customer and the interpersonal skills to collaborate with various levels of personnel at the customer site
• Must always deliver excellent customer service while maintaining a professional appearance
• Operating skills to use hand-held devices and learn to enter data in various systems as needed
• Possesses the organizational skills to multi-task, manage time, and meet SLAs
• Efficient intermediate skills in Microsoft Office suite of software
• Experience in laboratory settings and GLP/GMP environments, preferred

Knowledge, skills, abilities:

• Experience with LIMS, CIMS, My Buy procurement programs a plus
• Proficient Microsoft Office skills (Word, Excel, Visio, Outlook, Teams)
• Proficient verbal and written communication skills
• Detail oriented, problem solving, promotes partnership
• Able to lift, push and pull 50 pounds consistently
• Flexibility to work overtime as required.

At Thermo Fisher Scientific, each one of our 100,000 outstanding minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner, and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.