Von Ebert Brewing Taproom Shift Lead Team Member Job Description

Title: Taproom Shift Lead Team Member

Reports To: Restaurant Manager

Classification: Hourly Non-Exempt

Supervises: None

Position Summary:

Provide timely, accurate and friendly service, while pouring Von Ebert Brewing world class beers, and preparing the highest quality beverages for our guests. Supervise the operations on a shift-by-shift basis, with primary responsibility for the dining room service. Manages Team Member planning for the shift and maintains a safe environment.

Duties & Responsibilities:

• Warmly and graciously greet all guests upon arrival.
• Take beverage orders from guests.
• Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurants standard drink recipes.
• Have or develop a knowledge of craft beer/micro brews and be able to recommend and explain to our guests.
• Become fluent in the understanding of the restaurants table and seating numbers
• Carry service trays and deliver food to tables.
• Pre-bus finished plates in front of guests. If it appears that the guests have stopped eating and there is still food on the table, offer to retrieve a box for them. Remove used tableware between courses and provide tableware for the next course.
• Record drink orders accurately and immediately after receipt into the point of sale system.
• Accept guest payment, process credit card charges and make change if needed.
• Wash and sanitize glassware.
• Maintain liquor bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
• Maintain food menus, beer/drink menus, and draft boards, to ensure they are up to date and clean.
• Clear and reset bar top and tables in restaurant.
• Present beer and food menus, make recommendations and answer questions regarding beverages.
• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
• Possess adequate responsible alcohol service knowledge; read and understand the company provided alcohol service guidelines. Attend and pass testing for mandatory local Alcohol Service Permit certification within 30 days of employment and maintain the certification.
• Accurately control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Report all equipment problems and bar maintenance issues to restaurant manager.
• Assist in restocking and replenishment of bar inventory and supplies.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Assist in control of TV/sporting events at the bar guests requests.
• Thank guests as they leave and invite them to return
• Assign tasks to Team Members as need to successfully execute the shift, and adhere to customer service standards
• Complete close out procedures for each Team Member at end of shift
• Prepare restaurant for morning operations, unlock doors, assign Team Members as needed to positions
• Prepare restaurant for closing, lock all doors, secure kitchen, secure dining room, secure cash in safe, alarm building and secure perimeter.

Knowledge and Skill Requirements:

• Must be 21 years of age.
• Be able to communicate with and understand our guests.
• Have working knowledge of craft beers/micro brews, wine, liquor and common drink recipes.
• Possess basic math skills and have the ability to handle money and operate a cash register.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to reach, bend, stoop and frequently lift up to 40 pounds.
• Oregon Liquor and Cannabis Commission Alcohol Service Permit
• Oregon Food Handlers Card

Maintain confidential information, adhere to and enforce company policies, programs, and compliance issues.

Von Ebert Brewing is an Equal Opportunity Employer!

The duties of this position may change from time to time. Von Ebert Brewing reserves the right to add or delete duties and responsibilities at the discretion of Von Ebert Brewing, its managers or franchisor. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Physical Demands Von Ebert Brewing, LLC

Brand: Von Ebert Brewing
Address: 10111 NE Cascades Pkwy Portland, OR - 97220
Property Description: 10111 NE Cascades Pkwy - Portland, OR
Property Number: 00301