Job Objective:

Under the supervision of the Director of Surgical Services and/or the Registered Charge Nurses. A Surgical Services Technician must be able to competently perform departmental tasks as well as various supportive services. Tasks and care provided will be guided by the policies and procedures of the hospital and performed under the supervision of a Registered Nurse.

Essential Duties and Responsibilities:

Non-Essential Duties:

• Relieves clerical staff as needed
• Answers telephones and directs calls appropriately
• Uses computer, fax machines and copiers as needed
  

Knowledge, Skills and Abilities:

Knowledge

• Knowledge and practices of proper safety skills

Skills

• Skills and abilities obtained through completion of a basic orientation course provided by surgical services

Abilities

• Ability to transfer patients, gurneys, IV poles, and/or wheel chairs safely
• Ability to relieve clerical staff at desk, as needed
  

Core Competencies: All AVH employees will effectively demonstrate these behaviors:

Accountability

Action Oriented

Customer Focused

Compassion

Effective Communication

Teamwork

Ethics & Values

Integrity & Trust

Education and Experience: Education

• High School Diploma or GED
  

Experience

• One year of Acute, long-term, and for institutional experience preferred
  

Required Licensure and/or Certifications:

• CPR
  

AVH Conduct/Compliance Expectations:

• Ability to adhere with AVH Leaves of Absence Policy
• Ability to adhere with AVH Paid Time Off (PTO) Policy
• Ability to adhere with AVH Recording of Hours Worked Policy
• Ability to adhere to the department dress code
• Ability to organize work and establish priorities
• Ability to expand on own initiative in performance of duties
• Skill and ability to follow the telephone etiquette/standards
• Conforms to AVH Standards of Excellence
• Ability to function effectively under pressure and meet time parameters
• Ability to communicate effectively while maintaining good working relationships with coworkers, managers and other hospital staff
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
• Ability to maintain the confidentiality of patient, hospital and department information
• Ability to adhere to safety rules and regulations
• Safely and effectively uses all equipment necessary to carry out duties
• Ability to interpret and function under hospital and department policies and procedures
• Conforms with required and appropriate Joint Commission requirements
• Conforms with and supports hospital quality assurance and improvement guidelines
• Ability to participate effectively in department and hospital staff education
• Display a willingness to work as a team player
• Ability to give and support the highest level of patient/customer satisfaction at all times
• Supports and adheres to the values and mission statement established by the AVH Board of Directors
• Ability to demonstrate knowledge and understanding of Corporate Compliance rules and regulations, complies with duty to report behavior standard, demonstrates understanding of purpose for Corporate Compliance hotline and importance of seeking guidance from a supervisor when in doubt regarding a possible corporate compliance issue.
  

Physical Requirements and Working Conditions:

• May be required to take weekend call rotation as needed by the department
• Work often performed under stressful emotional and physical conditions
• May be exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, radiation, and contaminated instruments that may cause infections, burns, or cuts which will require the use of PPE
• Required to stand and/or walk during entire shift, with limited sitting.
• Frequent lifting, pushing and pulling of up to 25 Ibs, with occasional requirement to lift, push and pushing up to and over 50 lbs for the transportation of patients.
• Required to occasionally bend, twist, squat, kneel and reach.
  

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.

Education and Experience: Education

• High School Diploma or GED
  

Required Licensure and/or Certifications:

• CPR