Position Summary

The first overarching criterion for a successful candidate is the ability to serve students, including underrepresented students. San Diego State University is a Hispanic Serving Institution and Asian American, Native American, Pacific Islander Serving Institution that resides on Kumeyaay land. A commitment to these students as well as other minorities that have been historically underrepresented and underserved in education (e.g., African American, Latinx, Native American, Southeast Asian) is a key commitment to our College.

Under the direct supervision of the College Associate Dean, this position assists the College of Education Office of Student Success with admissions and other student in-take processes. The individual in the position will be trained in communicating extensively with prospective college credential students during the application and admissions process. They will also also support the OSS advisors and are the first point of contact for students who request information in person and virtually-answering questions or referring the students to advisors or other units, using well-established policies and guidelines. Other duties include assisting with staffing the front desk and helping OSS visitors and representing OSS at student recruitment events on and off campus. Under guidance from the College Assistant Dean, they will be trained to review student records and determine eligibility for education-based scholarships.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The College of Education prepares skilled personnel for positions in teaching, administration, counseling, and other roles in Pre-K-12 schools, community colleges/postsecondary education, public agencies, child care settings, community agencies, and the entrepreneurial sector. We serve urban, suburban, and rural communities richly diverse in culture, language, and ability/disability through partnerships designed to improve life outcomes of children, youth, adults, and their families. The College has one school, the School of Teacher Education, and six departments—Administration, Rehabilitation, and Postsecondary Education; Child and Family Development; Counseling and School Psychology; Dual Language & English Learner Education; Educational Leadership; and Special Education. There are 79 tenured/tenure-track faculty, more than 300 lecturers, and 36 full-time staff. We serve over 2,200 full-time equivalent matriculated undergraduate, post-baccalaureate, master’s, and doctoral students.

College programs are accredited by national accrediting organizations in teacher education, school psychology, marriage and family therapy, and rehabilitation counseling. All programs providing credentials for school professionals are accredited by the California Commission on Teacher Credentialing. The Office of Student Success (OSS) serves as the College’s “one-stop shop” for marketing, recruitment, advising on education and related positions, financial aid, and credential admissions, advising and evaluation.

For more information regarding the College of Education, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Key Qualifications

• Expertise or experience with anti-racist and anti-bias practices that can support the well-being of our students.
• Ability to design programs and workshops that support diverse students and foster an inclusive environment regardless of students’ races, ethnicities, cultures, social classes, sexual orientations, gender identities and expressions, linguistic identities, body identities, religious or secular beliefs, spiritual traditions, creeds, political views, ages, abilities, and citizenship.
• Ability to establish work priorities and complete projects independently and to create good will and solve problems via tactful collaboration.
• Ability to listen carefully and respond thoughtfully, perceptively, and with compassion.
• Ability to effectively handle a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature.
• Bachelor’s degree in a related field is preferred.
• Experience working at a front desk.
• Experience working with Academic Advisors.
• Experience working with students in higher education.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $3,764 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $3,764 - $4,604 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on May 16, 2023. To receive full consideration, apply by May 15, 2023. The position will remain open until filled.

CSU Vaccine Policy: The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu