Student: Full-time Financial Service Representative- Sir Barton Way
Full Time
Lexington, KY
$20 an hour
Posted
Job description
Posting Details
Job Title
Student: Full-time Financial Service Representative- Sir Barton Way
Requisition Number
SE03664
Department Name
3J5SE: Student Employment
Work Location
Lexington, KY
On Campus/Off Campus
Off Campus
Salary Range
$20/HR
Type of Position
Student
Position Time Status
Part-Time
Preferred Education/Experience
Goal Completion: Inspired to perform well by the completion of tasks
Job Security: Inspired to perform well by the knowledge that your job is safe
Peer Recognition: Inspired to perform well by the praise of coworkers
Self-Starter: Inspired to perform without outside help
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
2 years customer service experience preferred.
Hours per Week
40
Job Summary
You must be a current UK student to apply for this position. This position is located off-campus with a local Lexington employer and is not affiliated with UK.
Commonwealth Credit Union’s mission is to better the lives of those we serve. We do that by following four Quality Standards:
Commonwealth Credit Union’s mission is to better the lives of those we serve. We do that by following four Quality Standards:
1)
Security: Making sure we have a safe environment and are following all applicable state and federal laws
2)
Courtesy: Treating everyone with respect and courtesy
3)
Image: Maintaining a positive image for our members and in our communities
4)
Efficiency: Achieving maximum productivity with minimal wasted effort or expense
Our Financial Service Representatives (FSRs) are considered the ‘face’ of our great organization. For that reason, qualified applicants must embody our values of integrity, commitment and genuine care for others. They must also be willing to maintain a professional image – both in appearance and communication.
Our FSRs consistently provide quality member service. They professionally handle our members’ financial needs—including performing account transactions, completing loan applications, opening new memberships, and Individual Retirement Accounts. They complete all account maintenance requests—including assistance with account discrepancies, fraud disputes, wire transfers, account closings, etc. They maintain knowledge of products and services to confidently support the credit union’s sales efforts. They consult with members to match credit union products and services with their needs.
The duties of a Financial Service Representative include, but are not limited to:
- Utilizing a consultative approach in identifying current and future financial needs of members—to effectively promote and sell credit union products and services
- Representing the credit union in a courteous and professional manner by providing prompt, efficient, and accurate service—effectively utilizing all forms of communication, including Synapsis (CRM), in a clear and concise manner
- Taking ownership of personal and professional growth—seeking opportunities through cross-training and committee memberships
- Displaying commitment and dependability through self-awareness, and creating positive team relationships, sharing a sense of urgency, and providing exceptional internal service
- Maintaining knowledge and a heightened awareness of all organizational security matters—including physical security, confidentiality, compliance, and cybersecurity—immediately communicating any suspicious activity to management
SATURDAY HOURS ARE REQUIRED , WITH THE POTENTIAL OF ASSISTING AT VERSAILLES , MEIJER WAY , AND GEORGETOWN BRANCHES .
Skills / Knowledge / Abilities
High School or GED or better.
Deadline to Apply
06/01/2023
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Anticipated Start Date
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