Job description

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that – with proper management – a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. From Walla Walla, Washington to Wallaroo, South Australia. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

Responsibilities: Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. As the market leader in Claims and Risk Management services, Gallagher Bassett (“GB”) is committed to providing tailored solutions that help clients achieve demonstrably superior outcomes. Consistent with this mission, we are seeking an experienced leader to assist in the analysis, execution and value capture associated with the highest priority business needs for Gallagher Bassett North America both short and long-term in nature. In the Strategic Initiatives Manager role, the successful candidate will also be helping to build and grow our newly established Strategic Initiatives team. This team is comprised of dynamic problem solvers who partner with GB’s business leaders in scoping, designing and implementing lasting change to build a more dynamic and consistently excellent organization. Projects will encompass all areas of GB’s North America business, however examples include: Efforts to ensure exceptional claimant and customer engagement and experience Delivery of end-to-end operational excellence throughout the claim lifecycle Pursuit and delivery of efficiencies across functions to reduce GB’s total cost to serve Establishment of operating controls/processes to minimize waste and reduce unintended revenue leakage Definition and clarification of operating model, with particular emphasis on roles/responsibilities/SLAs between functions to enhance speed and effectiveness of service delivery to the marketplace Duties: Strategic project delivery for GB North America Support the definition of strategic initiatives and projections for GB NA’s planning cycles Lead the planning and execution of specific initiatives Establish initiative responsibilities, timelines and expected value for assigned projects Implement governance of initiatives to ensure timely execution and value delivery Lead scoping, success definition and approach Assist team members in defining project scope to clearly understand business needs, areas for analysis / investigation and expected value of efforts Assist team members in defining approach / work plans and ensure resource commitments from the business to ensure initiative success and execution Value delivery Identify and establish pragmatic solutions to obstacles encountered throughout business Support Strategic Initiatives leadership in shaping budget and forecast expectations related to key initiatives Team Development Attract and develop exceptional problem solvers to serve as “leadership lab” for the business Qualifications: Required: Bachelors’ degree required with 5+ years of relevant experience Experience within the insurance industry or management consulting industry Proven experience in data driven approaches to solutions Proven experience in project management of high impact, cross-functional initiatives Financial modeling and ability to summarize and distill data for presentation purposes Experience managing a client portfolio and having had client facing experience Experience within the claims industry is preferred U.S. Eligibility Requirements: Interested candidates must submit an application and resume/CV online to be considered Are you 18 years of age or older or can you demonstrate legal capacity to enter a contract? Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more. Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Additional Information:

Click Here to review our U.S. Eligibility Requirements

We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

We believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, we will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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