Staffing Office Assistant

Additional Position Details: FTE: 0.000001 | On Call Flexible Workforce | Day and Swing Shifts

This position also pays extra shift differentials on top of the base hourly rate for swing, night, and weekend hours:

• $1.44 extra for working between 3:00pm - 11:00pm
• $2.55 extra for working between 11:01pm and 7:00am
• $1.27 extra for working weekend hours

Position Summary

The Staffing Office Assistant ensures appropriate daily staffing needs are met for clinical staff in designated inpatient care units in accordance with departmental procedures and staffing guidelines by maintaining open communication with hospital units in order to quickly identify staffing needs and adjust schedules quickly and efficiently to provide adequate coverage.

Other responsibilities include making independent decisions when determining appropriate staffing assignments by taking into account various employee skills/competencies and the financial impact of those decisions; tracking and maintaining licensure/certification documents for clinical staff; accurately tracking employee attendance and documenting for leadership referral; and making electronic timecard adjustments to ensure the employee is paid correctly, and that hours are charged to the correct department cost center. This requires working knowledge and application of RN union contract and various HR policies including but not limited to; Attendance, ETO, and Leave of Absence.

Qualifications

Education

• High school diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as needed for the position is required
• Associates Degree in related field, preferred

Experience

• Minimum 3 years of customer service-related experience in a fast paced, demanding professional environment is required
• Knowledge of Microsoft office suite and scheduling systems highly desired

Required Skills

• Ability to solve complex problems with good prioritization and organization skills
• Excellent interpersonal and communication skills, telephone skills which project a positive and professional image
• Ability to quickly learn new software
• Flexibility in arranging work schedule to meet demands of staffing office

What We Offer Our Flexible Workforce (Per diem/On-call)

• Competitive starting wage
• An additional 15% on top of the base hourly rate (if not an employee already in a benefited position)
• Benefit option available through the Asante Flexible Workforce plan
• Excellent retirement package with up to a 6% employer contribution

Why Asante

Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence.

More About Asante and Southern Oregon

Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.

At Asante we are defined by our values - traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.