Job description

SUMMARY OF DUTIES

The Sr/Lead Investigations Specialist investigates and resolves workplace disputes (including complaints of discrimination and harassment), as well as complaints of discrimination filed by Amtrak customers. Other key responsibilities include providing guidance and training to managers and agreement-covered employees on Amtrak’s Anti-Discrimination and Anti-Harassment Policy and assisting with HR Compliance projects and initiatives.

ESSENTIAL FUNCTIONS

• Investigates complex and sensitive internal disputes, including complaints of discrimination and harassment, using best practice investigatory procedures.
• Prepares effective investigative plans. Collects and analyzes witness statements and documentary evidence and makes credibility determinations. Prepares thoughtful and thorough investigative reports and recommendations for corrective action.
• Advises and assists managers and other internal stakeholders on EEO related matters.
• Educates managers and employees, through one on one interactions and formal trainings, on prevention of workplace harassment.
• Builds internal professional relationships to effectuate HR Compliance initiatives and policies.
• Maintains thorough records of investigations.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Human Resources or a combination of education, training, and relevant experience
• 3 years of relevant experience, including working in EEO, Law, Employee Relations, and/or Human Resources
• Ability to work independently and ensure investigations are completed within appropriate timelines
• Ability to handle multiple assignments in a fast-paced environment and quickly adapt to changing priorities
• Must be able to travel
• Excellent written and verbal communication skills
• Ability to work with sensitive and confidential information
• Customer service focus and strong interpersonal skills
• Ability to analyze situations and take appropriate action to ensure resolution
• Good judgement, decision-making, and problem-solving skills
• Excellent computer skills including Excel and PowerPoint

PREFERRED QUALIFICATIONS

• 5+ years of relevant experience, including working in EEO, Law, Employee Relations, and/or Human Resources
• S/PHR and/or SHRM S/CP Certification
• Experience in unionized environment

Job Type: Full-time

Pay: $78,750.00 - $119,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Remote

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