Job description

The Shift supervisor Trainee role is an entry-level , short-term role that prepares an employee to pertorm a higher- level supervisory role , such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training , and also learns about key aspects of the business (e.g ., building customer loyalty t11rough exceptional service) and CVS/pl1armacy culture.<br> <br>Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift
Supervisor positions. These key leadersl1ip roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer se1vice. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff , . ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.<br><br>Essential Functions:<br>l. Management <br> Work effectively with store management and store crews<br> Supervise the store's crew through assigning, directing and following up of all act1v1t1es<br> *
Effectively communicate information both to and from store management and crews<br> 2. Customer Serv1ce<br> *
Assist customers with their questions, problems and complaints<br> *Promote CVS customer service culture.
(Greet, offer help, and thank) <br> * Handle all customer relations issues in accordance with_ company pohcy and promote a positive shopping experience for all CVS customers<br> Maintain customer/patient conf1dent1al1ty

I Bring your heart to CVS Health Every one of us at CVS Health shares a single , clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world . Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who 'works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and afford~ble. _W e st~ive to promote and sustain a culture of diversity, inclusion and belonging every day. _CVS Health 1s_a n affirmative action employer, and 1s an equal opportunity employer, as are the physician- owned _businesses for wh1cl1 CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression , religion, age, disal)ility, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS
Healtl1 job opportunities .

Tl1e Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher- level supervisory role , such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e .g., building customer loyalty through exceptional service) and CVS/pharmacy culture .<br> <br>Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift
Supervisor positions. These key leadersl1ip roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, tl1e Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible tor ensuring the completion of all opening and closing procedures.<br><br>Essential Functions:<br>l. Management <br> Work effectively with store management ancl store crews<br> Supervise the store 's crew through assigning, directing and following up of all activities<br> *
Effectively communicate information both to and from store management and crews<br> 2. Customer Service<br> *
Assist customers with their questions, problems and complaints<br> *Promote CVS customer service culture .
(Greet, offer help, and thank) <br> * Handle all customer relations issues in accordance with company policy and

I promote a positive shopping experience for all CVS customers<br> Maintain customer/patient confidentiality

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health c I for a rapidly chang111g world. Anchored 111 our brand - with heart at its center_ our purpose sends I are message that how we deliver our services is just as important as what we deliver. Our Heart At War~ ~er:ona ™ support this purpose. We want everyone who 'works at CVS Health to feel em ower e av1111o rs transforming our culture and accelerating our ability to innovate and deliver siution!~o ri!e I~~ey play personal, convernent and affordable we strive to prom t d . . a care more every day. CVS Health is an affirma.tive action emplo e~ :na; is s~ns~a111 a culture of_ diversity, inclusion and belonging owned businesses for which cvs Health provides mina' em t qual opporturnty emp~oyer, as are the physician- promotion, or any other personnel action based on race geth1~1·cn1_tyserv1lces. w_e dol not _d1scnm111ate Ill recruiting, hiring,
Orl·e t t· d . . . , *, co or, natIona ong111 sex/gender se n a 1011, gen er 1dent1ty or expression religion age disablt ' ' xua 1 characteristic _protected by applicable fed~ral, state , or '1ocal I~:;:,· ~~te~~~~teteran status, or any other . m1htary_expenence (active , veterans, reservists and National Guard) ts / supp,ort and encourage people with
Health Job opportunities . we as 1111 itary spouses to apply for CVS*

Job Type: Part-time

Pay: $16.00 - $16.25 per hour

Benefits:

• Employee discount

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Cleveland, TN 37311: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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