Job description
Service Writer – Shop Administrative Assistant - Operations
Summary: This position is the key to supporting our shops on a daily basis by maintaining customer relations, accurate billing, and assistance with parts ordering.
Responsibilities include but are not limited to the following:
- Review work orders for accuracy before billing
- Organize billing for customer and post billing to their portal
- Follow-up with customers to obtain purchase orders for billing
- Work closely with shop manager to ensure work orders are closed and billed in a timely manner each month
Qualifications:
- Must have prior Service Writer experience in the automotive or diesel industry
- Must have Mechanic background in the automotive or diesel field
- Must be organized and able to handle a fast paced office setting
- Must be fluent on computer applications, Outlook, Microsoft Excel etc.
- Possess the ability to multitask and prioritize
- Have excellent communication skills, working with fellow employees, vendors and customers.
- Must have good people skills, as you will be assisting operations, shop managers, other administrators with invoicing, estimating and system questions
- Attention to detail; reviewing work orders and estimates, submitting invoices for purchase orders and able to do data entry on a portal system
Education and Certificate Required:
- High school diploma or equivalent preferred
- Must have a VALID driver's license
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