Job description

Overview:Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 30 years.

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IMG* is hiring a full-time Authorized Service Interruption (ASI) Circuit Coordinator with TS/SCI at its Colorado Springs, CO location.
Responsibilities:Provide the overall management of the customer's Enterprise-wide Authorized Service Interruption (ASI) program. In this role, a typical day will include:

• Provide the overall management of the customer's Enterprise-wide Authorized Service Interruption (ASI) program.
• Perform daily coordination with the different ASI groups for external Higher-Level scheduled maintenance requests and internal scheduled maintenance that may impact the customer's network.
• Isolate "point-to-point" related circuits that may be affected by an ASI and determine what systems or services may be affected per each circuit.
• Determine if alternate capabilities (alternate path's / tunnels) exist for each site affected.
• Establish and/or maintain the Circuit Management database while sustaining 95% accuracy.
• Provide reporting for all new circuit call outs and discontinuation orders, circuit size, location, node designation, Monthly Recurring Cost (MRC), usage, including bandwidth utilization reports and operational status.
• Conduct end-to-end testing after vendor delivery of new circuits to include a minimum 72-hour burn-in prior to acceptance.
• Provide 100% of as-built documentation for all supported networks and store contents in the Knowledge / Content Management site.

Qualifications:Clearance Required: TS/SCI to start. Candidate must be able to pass a CI Poly.

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Required Certification*: DoD 8570 IAT Level II

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Education/Experience:*

• Meets one of the following education/experience combinations:
• High School Diploma + 9 years
• Associate's Degree + 7 years
• Bachelor's Degree + 5 years
• Master's Degree + 3 years
• PhD + 0 years

• Currently possess DoD 8750 certification at IAT level II (Security+)
• Experience with various Microsoft technologies such as MS Office (Word, Excel, and PowerPoint) and SharePoint
• Good oral and written communication skills
• Experience with system applications: ServiceNow Ticketing System and Telecommunications Certification Office Support System (TCOSS)

COVID Vaccination: As required by Executive Order 14042 and the guidance provided by the Federal Workforce Task Force, all federal contractor employees are required to be fully vaccinated against COVID-19. If selected, you will be required to be submit proof of vaccination before your start date with IMG. IMG will provide additional information regarding what information or documentation will be needed and how you can request an exception from this requirement.

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IMG COMPANY BENEFITS*

• Health, dental, vision, and life insurance
• Short term and long term disability insurance
• 401(k) with generous company match
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• 15 days of personal leave plus paid federal holidays
• Professional development and training assistance

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Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.*
Max: USD $92,503.27/Yr.

Location: 8610 Explorer Dr., Colorado Springs, CO 80920

Job Type: Full-time

Pay: Up to $92,503.27 per year

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