Job description
Mitsubishi Electric Trane HVAC US LLC is looking for a Manager II, Technical Project supporting the Northeast Business Unit.
The ideal candidate should be located in one of the following states: New York, Maine, Vermont, Connecticut, Rhode Island, Massachusetts or New Hampshire.
POSITION SUMMARY:
The Project Quality - Technical Project Manager II is responsible for the management of assigned projects and support activities handled by the Project Quality team. Responsibilities include product support, project execution, time & materials management, project workflow management, quality assurance oversight, cost & billing management, staff & resources allocation, project resolution & support activities.
The Project Quality - Technical Project Manager II will also contribute to the development and maintenance of METUS standards and best practices overseen and used by the Project Quality team.
The essential functions of the position include, but are not limited to the following:
- Responsible for the proper execution of Project Quality services, which include: Advanced System Start-up, Installation Review & Support, System Evaluation, Advanced CMCN Support, Owner training and other related activities
- Provide assistance / support, to internal staff & external customers, with standard & advanced control systems. Activities to include but not limited to: solving common, uncommon, and complex technical control issues associated with VRF systems, CMCN products, Energy Apportionment, BACnet integration, and other advanced control platforms represented by METUS.
- Assist with quality control by providing periodic review & assessment of project and support activities completed by the Project Quality Team, as assigned.
- Actively participate in cross team collaboration efforts in the development, refinement, and support of all METUS control products and systems, as required.
- Responsible for managing & overseeing, both internal and external resources, as required to facilitate completion of project tasks & activities, as assigned.
- Responsible for managing & overseeing assigned projects & tasks, in the execution of project duties related to: time & material management/coordination, engineering & design support, programming, start-up, commissioning, resolving project issues, customer communication & closeout activities.
- Assist in the promotion of Project Quality offerings as required. Activities may include: participation in customer meetings, attendance at industry trade show/events, staff & customer presentations, assist in development of required marketing collateral and other activities required in promoting Project Quality offerings & services.
- Responsible for preparing estimates and proposals for Project Quality offerings, include change orders, as required.
- Assist in the review & approval of project quotes and proposals prepared by the project Quality Team, as required. Confirming performance & financial commitments are accurate & achievable.
- Assist in project turnovers, as required, prior to the start of operational activities by the Project Quality team, confirming performance commitments & financial accuracy are achievable, as required.
- Responsible for the maintenance & accuracy of data in SalesForce & PSA, related to Project Quality team activity, as required. Provide reporting details of assigned projects, for analytical review of project performance.
- Conduct and/or participate in project status-coordination meetings, for both internal staff and external customers, to facilitate positive project outcomes, as required.
- Actively maintain good customer relations, including project resolution & mitigation efforts, in all phase of a projects life cycle.
- Assist in the development, maintenance & implementation of Project Quality policies, procedures, training materials and tools, as required.
- Maintain advanced technical proficiency levels in areas of Application, Service and Installation of all METUS CMCN & Equipment products. Assist in the identification, development and execution of required training needs to maintain these proficiency levels, both individually and for other personnel.
- Assist in the development & maintenance of technical training programs for control & equipment products and their applications, as required.
- Mentor and support, as required, other Project Quality team members & METUS staff.
- Solving common, uncommon and complex technical problems associated with HVAC equipment.
- Provides technical support via telephone, email and/or fax to a large volume of customers.
- Provides technical information to a network of Diamond Service Group members via phone, email and DSG forum.
- Reads and understands wiring schematics and refrigerant circuit diagrams and conveys information to customers.
- Operates refrigerant recovery equipment in compliance with governmental regulations.
- Understands and reasons in-depth concepts and principles such as AC/DC theory, inductance, and digital communications.
- Provide support for Mitsubishi field personal such as Business Unit Service Managers, Area Service Managers and Sales personal.
- Perform other duties as assigned.
EDUCATION AND EXPERIENCE:
- 5-7 years of experience in technical HVAC controls, integration and/or technical services or related fields.
- Must have technical degree in HVAC electrical/computer/mechanical engineering or BMS-Control Systems Networking, or equivalent professional experience.
- Excellent computer skills with Microsoft Office and Excel
- Strong communication, presentation, training, and technical writing skills; Analytical approach to problem solving; Team oriented, self-motivated, and likes to work with their hands.
- Experience with Niagara or other major BAS platform is preferred.
- Must have and maintain reliable transportation, for local travel requirements.
- Must have and maintain an active driving license.
The base pay range for this position at commencement of employment is expected to be between $96,000 and $132,000/ year however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
The total compensation package for this position may also include other elements, including target bonus plans and discretionary awards. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Employees will also receive 80 hours of vacation per year, 56 hours of paid sick leave annually, and 13 paid holidays throughout the calendar year, depending on hire date. Employees may also take up to 12 weeks of paid or unpaid [parental/disability/emergency/etc.] leave, if eligible.
ABOUT MITSUBISHI ELECTRIC TRANE HVAC US
Formed in 2018, Mitsubishi Electric Trane HVAC US (METUS) is a leading provider of ductless and VRF systems in the United States and Latin America. A 50 percent – 50 percent joint venture between Ingersoll Rand plc and Mitsubishi Electric US, Inc., the company provides innovative products, systems and solutions capable of cooling and heating any application from a home to a large commercial building. METUS is a leading marketer of Zoned Comfort Solutions® and Variable Refrigerant Flow (VRF) air-conditioning and heating technology. Systems sold by the joint venture include a wide variety of technologically advanced products designed to deliver superior efficiency, comfort and control.
The family of brands supported by METUS includes: Mitsubishi Electric Cooling & Heating, Trane® / Mitsubishi Electric and American Standard® Heating & Air Conditioning Mitsubishi Electric. More information is available at www.metahvac.com . We offer an excellent compensation and benefits package including 401(K).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona fide occupational qualification). The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the Company, or (c) consistent with the Company’s legal duty to furnish information.
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Applicants with a disability who need assistance with the application process may contact Human Resources by email at employment@meus.mea.com or by calling 714.229.3813.
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