Position Summary:

Under general supervision of either a department manager or director, the Program Manager oversees multiple Enterprise Information Technology projects as a program manager, discipline lead, and/or coordinator for various technology-related projects. In addition to having responsibility for all aspects of the project over the entire project life (initiate, plan, execute, control, close), the Program Manager is responsible for assembling project teams, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of assigned IT-focused projects. Must be familiar with Enterprise Information System Corporate functions as well as the role and function of IT services to effectively coordinate the activities of the team. Monitors and controls financial and risk plans. Works closely with the user experience and design team to manage a program related to redesign for intranet and dotcom.

Tasks and Responsibilities:

• Manages the planning, design, and construction of multiple capital and/or O&M projects (e.g., modifications/additions to facilities and infrastructure) under supervision.
• Facilitates teams, including team chartering, group problem solving, and/or process improvement work.
• Ensures the integration of sound project management principles and practices into all projects.
• Develops solutions to critical business issues and presents alternatives. Develops and submits business cases and/or project justifications for projects.
• Develop detailed project plans and ensure project scopes, team responsibilities, milestone dates, and the procurement strategy are clearly stated for all assigned projects.
• Stewards project to ensure project objectives regarding safety, schedule, budget, scope, code compliance, environmental compliance, and quality are met through metrics and benchmarking.
• Develops procurement and technical specifications for vendor and contractor services.
• Coordinates with procurement to solicit external materials and services as required for project deliverables, including stewarding purchase orders and contracts, paying invoices, and interfacing with Storeroom personnel.
• Negotiates with vendors and contractors regarding work scope changes and ensures that all contract commitments are completed on time per the scope of work and technical specifications.
• Plans and monitors ongoing design and construction activities for contract and industry code compliance, QA/QC program compliance, schedule performance, and quality workmanship for multiple craft disciplines.
• Reviews and approves design documents and drawings for contract and industry code compliance, company standards, and practices.
• Coordinates the development of conceptual and detailed designs.
• Effectively communicates issues and recommends strategies and tactics.
• Interfaces with appropriate management levels, including senior management, to gain necessary approvals and manage risk in accordance with corporate governance.
• Develops, reviews, and monitors testing procedures.
• Develops documentation of business processes within applicable divisions.
• Coordinates project teams’ activities in conjunction with field operations for quality assurance.
• Performs analysis of project data; generates reports and data.
• Performs other duties as assigned.

Minimum Qualifications:

• Possesses and applies a broad knowledge of Project Management methodologies, practices, and procedures.
• Ability to handle complex assignments with minimum supervision.
• Manages the planning, design, and construction of multiple capital and/or O&M projects under general supervision.
• Recommends and leads process improvements to existing Project Management processes and procedures.
• Applies judgment and makes independent recommendations and/or decisions that may affect the section, department and/or division.
• Demonstrates proficiency in management of projects and assignments.
• Ability to determine a project schedule’s critical paths and amount of float.

Minimum Education and Experience:

• Bachelor's Degree
• Project Management Professional

Competencies:

• IT infrastructure and technology
• Demonstrating Initiative
• Driving for Results
• Delivering High-Quality Work
• Driving Projects to Completion
• Interacting with People at Different Levels
• Coordinating Project Activities