Scheduler / Insurance Verification Rep

Full Time
Harrisonburg, VA 22801
Posted
Job description

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Keywords: Indeed, Talroo-Allied Health, Monster

Performs insurance verification for all scheduled patient services and obtains required pre-certifications in a multi-disciplinary environment. Schedules procedures/Appointments for patients in a computerized scheduling system accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties. Two of the four skill levels required: 1. One year experience in healthcare environment or 2. Completion of healthcare related certificate program 3. One year experience with medical insurance in a hospital or physician office 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.)

Performs insurance verification for all scheduled patient services and obtains required pre-certifications in a multi-disciplinary environment. Schedules procedures/Appointments for patients in a computerized scheduling system accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties.


  • High School Grad or Equivalent
  • Insurance 1 year
  • Healthcare 1 year
  • Customer Service 1 year
  • Medical Terminology 1 year
  • Communication
  • Active Listening
  • Troubleshooting
  • Time Management
  • Technology/Computer
  • Speaking
  • Social Perceptiveness
  • Service Orientation
  • Microsoft Office
  • Critical Thinking

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