Job description

Developmental Pathways is looking for a Scheduler to join our rapidly growing team! This is a unique position where you will schedule Behavior Therapists based on their home location and match them to clients based on where they live and receive therapy services.

ex BT / RBT experience preferred!

We are a company that ensures setting up our staff for success by clear, guided and precise use of software and collaboration tools, to maintain smooth workflow that delivers best results to our clients & staff.

• Do you have successful customer service background or have you worked as a BT before?
• Are you able to quickly connect with parents?
• Can you deal with high volume phone calls and emails?
• Are you a team player that is able to collaborate with staff?
• Are you detail-oriented, organized, and computer savvy?

If so, read on....

Do you have prior experience scheduling in a clinical environment or for a large group (40+) of medical providers and enjoy "putting pieces of a puzzle together", then we want to talk to you!

Our Scheduling team plays a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at Developmental Pathways is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our clients..

RESPONSIBILITIES

• Coordination and scheduling of ABA therapy sessions
• Work closely with the clinical team to coordinate the staffing and scheduling of services of clients and staff
• Maintain up-to-date records of client and staff schedules
• Update the team of monthly hours
• Identify staffing needs and support recruitment of behavior therapists
• Match new and existing behavior therapists' availabilities with client's availability, location, and skills
• Enter Authorizations/hours into the system
• Monitor contract fulfillment for each client based on authorized services.
• Track and address cancellations
• Create make-up sessions

Who are we looking for?

· High school diploma or GED (minimum)

· Availability: Full Time (Monday through Friday)

· Proficient in software systems, excel and Microsoft

· Spanish speaking REQUIRED

· Must have 1-3 years of medical office experience doing scheduling for a hospital, ER/OR, or mobile clinical staff

· Driver's License (Required)

· Past work history with ABA scheduling is preferred but not required

· Must have excellent critical thinking, communication and interpersonal skills

· This position requires the ability to multi-task and have a high attention to detail

· Computer literacy skills including Microsoft Office

- You will receive assistance from your internal team, and other teams in ensuring you are performing at high levels successfully.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Healthcare setting:

• Medical office
• Private practice

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Van Nuys, CA 91406: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Medical scheduling: 1 year (Preferred)

Work Location: In person

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