Sales Administrator

Full Time
Fontana, CA 92335
Posted
Job description

The Sales Administrator and Receptionist role provides the interface between the customer and sales team, while also managing and facilitating front office duties. This role interfaces with all departments of the organization. This position is focused on getting the job done right the first time by placing a high emphasis on quality of workmanship, accountability, safety, and teamwork.

This entry level position ensures the timely and accurate flow of information, specifically quote and purchase order requests to and from the customer.

GENERAL RESPONSIBILITIES:

  • Support all continuous improvements in safety, quality, 5S and existing processes.
  • Provide feedback to leadership to help resolve quality issues or operational improvements in regards to productivity and procedural changes.
  • Know and abide to all company rules and policies with regards to safety and conduct, including the use and maintenance of company provided PPE
  • Embrace the cross training culture by a willingness to learn other jobs or tasks within the facility.
  • Do daily housekeeping to ensure the work area is always clean and organized.
  • Flexible schedule is required in regards to overtime and start time according to work volumes.

Primary Responsibilities:

· Processing customer RFP’s, quote requests from Outlook mailbox and/or fax to Inside Sales.

· Completing data entry on quotes and purchase orders.

· Prepares data for computer entry by compiling and sorting information to establish entry priorities.

· Reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

· Delivering timely response to customer requests.

· Collecting work flow documents for entering data into production priority lists.

· Scanning documents

· Answering Incoming phone calls

· Enters order data by inputting alphabetic and numeric information on keyboard.

· Maintains data entry requirements by following data program techniques and procedures.

· Interface with customers as necessary to ensure accurate and timely flow of orders.

· Maintains operations by following policies and procedures; reporting needed changes.

· Contributes to team effort by accomplishing related results as needed.

· Serve as receptionist by receiving visitors, answering and screening telephone calls, and providing information and materials.

· Oversee the stocking of the Supply room; placing of Staples orders to maintain inventory levels.

· Track shipments for Shipping department

· Place meal orders for weekly company breakfast and/or lunch meetings.

· Maintain general office organization and appearance.

· Prepare and process incoming/outgoing mail.

Required skills:

· General office experience including copying, scanning and filing activities.

· Strong computer skills, specifically typing, data entry, and Microsoft Office Suite.

· Heavy Excel knowledge preferred.

· Strong organization skills and detail orientation.

· Customer service focused with strong communication and follow up skill.

· Ability to work in a fast paced environment.

· Results Driven.

· Works well in a Team.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Fontana, CA 92336: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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