Retail Sales / Key Holder - Layton Hills Mall (Layton, UT)

Full Time
Salt Lake City, UT 84102
$10.00 - $13.77 an hour
Posted
Job description
ARE YOU LOOKING TO HELP OTHERS & MAKE A DIFFERENCE?


At Cosset we focus on creating the right culture to empower our team members to help others feel better and make a difference in their busy lives. Guest Experience, Passion, Creativity, and Going the Extra Mile, are some of our key metrics. If you want to use and sell a safe and eco-friendly product, be a team player and create a world class experience for our guests, please apply.

JOB TITLE: Retail Sales / Key Holder
  • Trolley Square (Salt Lake City, UT)
RETAIL SALES / KEY HOLDER HOURS: Part-time; up to 29 hours per week; maximum 5 shifts per week.

RETAIL SALES /
KEY HOLDER SUMMARY: Performs all aspects of retail sales including but not limited to greeting and welcoming customers, suggestive selling, stocking inventory, keeping visual presentation of store, closing sale at P.O.S., and following direction. A Key Holder ensures the store is functioning properly and providing a great customer experience and ensures volume and task goals are met. Responsible to arrive early to open store on-time, set business up for the day; ensure proper coverage for open business hours; stay late to close store, ensure store is ready for the following day. Key Holders oversee Retail Sales employees, ensures they are providing a good customer experience. In charge to keep the store safe and protected when manager is not present.

RETAIL SALES /
KEY HOLDER DUTIES AND RESPONSIBILITIES:
  • Opening and closing the store in accordance with mall directed hours.
  • Ensuring the store is safe and locked during non-business hours.
  • Manages safety procedures when manager is not present.
  • Utilizes proper documents to set business up and ensure sales goals are met/exceeded.
  • Assists customers in an enthusiastic and courteous manner; provides outstanding customer service.
  • Advises and assists customers with their choices of product for themselves and for gifts.
  • Utilizes various selling techniques to increase sales.
  • Accurately completes sales using POS system according to established procedures.
  • Stocks and cleans the store for the best sales appearance and ease of use for the customer.
  • Develops and maintains knowledge of all merchandise in selling area to effectively assist customers with accurate information; keeps current as new product lines are introduced.
  • Assists with merchandising efforts, displays, and floor moves as needed.
  • Utilizes customer-focused selling skills, add-on selling, closing skills, and other sales generating skills.
  • Performs other related duties as assigned by management.

RETAIL SALES /
KEY HOLDER QUALIFICATIONS:
  • High school diploma or equivalent or currently attending school.
  • 1 year of sales experience preferred.
  • 2 years of customer service experience preferred.
  • Required to be 17 years of age.
  • Required to have a background check submitted.
  • Ability to complete basic algebraic equations.
  • Commitment to excellence and high standards.
  • Ability to manage priorities and workflow.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Excellent customer service skills.
  • Creative, flexible, and innovative team player.
  • Ability to understand and follow written and verbal instructions.
  • Semi-professional appearance and demeanor - Adhere to Cosset Dress Code and Conduct.
  • Ability to effectively communicate with people at all levels and from various backgrounds.

RETAIL SALES /
KEY HOLDER PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:
  • Required to stand for full duration of scheduled shift.
  • Continually required to walk around sales floor.
  • Continually required to utilize hand and finger dexterity.
  • Continually required to talk or hear.
  • Frequently required to use a keyboard / iPad.
  • Frequently required to lift and carry items up to 25 pounds.
  • Occasionally required to lift and carry items up to 50 pounds.
  • Frequently required to climb ladders.
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The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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