Job description

Retail Production/Graphics Associate:

Who we are:

We are a custom garment decorator which includes mainly T-Shirts but we do so much more in a retail store. We work as a team to produce the UCE (ultimate customer experience). We believe our success is driven by customer referrals, and we work hard to make sure that ALL of our customers are happy, whether they are purchasing one item or 10,000's.

The ideal candidate will be described as having the following:

- A fun outgoing personality
- Positive attitude and strong work ethic, with a willingness to learn and take on additional tasks and responsibilities

- Detailed oriented which includes strong organizational and time management skills

- Ability to get creative to solve problems

- Meticulous in taking pride of your work

- A can do attitude – yes, we can!

- A professional demeanor and the ability to multitask and work as a team player

- A dependable, responsible, and drama free personality

- Someone who loves and can manage working in a fast-paced and exciting environment – never a dull moment

You will be performing the following tasks:

- Printing/Production of in-house printing projects – DTG (direct to garment) and Transfers primarily

- Responsible to manage daily with team: reviewing orders outstanding and orders ready to produce

- Produce customer orders with excellence in mind – work with designer to understand what and how the customer orders are to be created

- Contact customers when orders are ready for pick-up

- Use the POS system to capture/manage customer information & transactions

- Maintain and updated scrap logs
- Manage inventory: unpack boxes, stage orders, folding garments, and stocking shelves

- Prepare return items to the various manufacturers

- Help maintain store displays and cleanliness of both retail and stockroom space

- Assist in answering phones and emails

- Assist customers as they walk in when appropriate

- Other activities as needed

Requirements in addition to the above:

- Prior retail production experience a big plus – office print shops great.

- Skill to follow team members written and oral instructions for production

- Talent to resolve customer problems in a timely manner

- Top organizational skills to manage the daily tasks

- Aptitude to navigate various computer software.

- Basic working knowledge of Coral Draw, Adobe Photoshop, and/or Illustrator- to pull artwork into software and make simple adjustments – (We can teach you what you need to know) – A plus if knowledge

- Ability to stand on your feet 6 – 8 hours and to lift a box up to 35 pounds

- Ability to work approximately 35-40 hours per week - offering hourly pay – which includes working a Saturday from 10-2. No Sunday hours.

We have fun in our energetic, casual workplace, but we take our commitment to creating excellent customer service seriously!

Job Types: Full-time, Part-time

Pay: $10.00 - $11.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We provide masks and hand sanitizer to help you be safe.

Experience:

• Adobe Illustrator: 1 year (Preferred)
• Adobe Photoshop: 1 year (Preferred)

Work Location: In person

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