Residential Coordinator - Summer Seasonal 2023 - Spanish Peaks Mountain Club
Full Time
Big Sky, MT
Posted
Job description
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
- Excellent Service is at the heart of what we do here at Spanish Peaks Mountain Club. Our team knows our associates are our best asset, and we treat our associates as we do our members: with kindness, humility and respect. Managed by Montage International, Spanish Peaks is a private community situated on 3,500 acres nestled at 7,700 feet in stunning Big Sky, Montana. We are about 40 miles away from Bozeman, Belgrade, and West Yellowstone, MT
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SUMMARYThe Residential Coordinator should possess strong project management skills, ability to multitask, and work independently. This person will also work very closely with outside vendors and contractors and should have the ability to develop strong relationships and influence others. Providing Compass Clubs luxury service to owners and attention to detail is crucial in succeeding in this role.ESSENTIAL FUNCTIONS
- Coordinate services for owners including preventative maintenance, general labor, snow removal and other tasks as needed
- Assists with pre-arrival or in-house requests
- Prepare residences for owner arrival on property according to owner preferences and requests
- Assist with executing preventative maintenance plan.
- Assist with preparing residences for inspections and closings (walk through and identify defects)
- Have a basic understanding of housekeeping and engineering department operations
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Facilitates contractor and vendor access
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Assist Property Management team wiht weekly inspections.
- The Residential Coordinator is responsible for ensuring a wonderful owner experience while providing excellent customer service.
QUALIFICATIONS- Must have valid U.S. Driver's License with clean / good record.
- College Degree preferred
- Minimum of two years’ experience in luxury club or hotel preferred.
- Minimum of two years’ experience in customer service.
- Excellent telephone etiquette.
- Exceptional guest recovery skills.
- Enjoy interacting with people in a fast paced environment.
- Excellent organizational and time management skills.
- Strong knowledge of Microsoft Office.
- Familiarity with Smartsheet.
- Must possess a positive attitude.
- Must be willing to participate in a learning environment.
- Must integrate company values throughout all interactions.
- Must be able to quickly adapt to effectively using new software products.
- Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.
PHYSICAL REQUIREMENTSMust be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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