Job description

Job description

The Move-in Helper (or 'Freedom Friend' as the position is internally known) is a point of contact for new residents moving into Freedom Village prior to and on the day of move in to assist with a comfortable transition. The Move-in Helper performs all the necessary functions of ensuring a successful move-in of all residents.

Hours may fluctuate month-to-month from 8-15 hours per week. This position does not have a set schedule and is based primarily upon resident move-in dates. This is a perfect and fun job for a candidate who has some flexibility and would like to join a beautiful community and team!

PRINCIPLE DUTIES:

1. Assists and guides future residents in all needs of the day of move-in.
2. Prepares documentation and internal communication timely and accurately
3. Serves as a contact with the future resident regarding move-in dates and details surrounding the move-in
4. Develops and updates as needed the community move- in resource guide
5. Participates in Freedom Friend move-in meetings led by the Marketing Move-In Coordinator.
6. Updates as needed the community move-in resource guide
7. Assumes responsibilities for personal work areas and maintaining areas in a presentable manner
8. Embraces Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community
9. Maintains a professional appearance at all times

HOSPITALITY FOCUS:
The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

1. We greet residents, employees and guests warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We strive to anticipate resident, employee and guest needs and act accordingly.
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We embrace and value our differences.
7. We make residents, employees and guests feel important.
8. We ask “Is there anything else I can do for you?”
9. We maintain high levels of professionalism, both in conduct and appearance, at all times.
10. We pay attention to details.

WELLNESS FOCUS:
The Community employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.

QUALIFICATIONS:
1. Administrative degree minimum 1 year related work experience or high school degree and 1-2 years related work experience
2. Organizational skills
3. Experience in a professional office setting or hospitality environment, where good communication (especially telephone) and customer relation skills are essential
4. Proficient in the use of various software including all Microsoft Office applications
5. Strong written and verbal communication skills
6. Excellent keyboarding and proofreading skills
7. Ability to multitask
8. Takes initiative

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 4 hour shift
• On call

Work Location: In person

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