Nystrom & Associates, Ltd. is seeking a full-time Remit Team Account Representative to join our Arden Hills Business Office. Are you a detail oriented team-player? Do you have a passion for serving others in your community? This is a task oriented role that could be a great fit for your needs! After training, this role would have the option to work fully remote (work from home!).

Nystrom & Associates, Ltd. is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems. Founded in 1991, we offer an intensive outpatient chemical dependency program, psychological testing, and behavioral health and medication management services.

Hours:

Monday through Friday day-time hours

Job Duties:

• Posting/Reconciling of Insurance Remits and/or Patient Payments
• Posting all A/R by deadline dates
  • 3 deadlines per month
  • All denials and payments are to be posted before the remit is considered complete.
  • Applying payments and denials to the correct patient accounts
• Recognize and report trends and patterns regarding changes in claim payment and/or denials
• Prepare Secondary billing with corresponding COB information
• Review, and track electronic deposited funds to ensure all money received is applied to accounts (deposit logs)
• Projects as assigned
• All other duties as assigned by Management.

Job Expectations

• Immediate recognition of trends and patterns with payers
• Task basket management
  • Inquiries are followed up within 24 hours of creation
• Open communication with Supervisor and others in the business office
• Professional communication with insurance companies
• Arrive and leave on time according to assigned schedule
• Ability to come into the office at least once per month
• Adhere to business office/NAL policies
  • Cell phone policy
  • Attendance policy
  • Gossip policy
• Attend and participate in biweekly staff meetings and any other meetings and/or training sessions as indicated.
  • Note and apply updated and changed insurance or workflow information
  • Communication of any questions and concerns that arise from the meetings

Qualifications:

• Insurance billing and follow up experience; Mental Health experience preferred.
• Familiarity with insurance company guidelines and HIPAA regulations.
• Detail oriented, flexible problem solver; maintains a positive attitude.
• Computer Experience required; Microsoft Windows, Excel, Word, Outlook
• Customer service experience.
• Flexible
• Good Communication Skills
• High school graduate or above.
• Organization

Benefits:

Nystrom & Associates, Ltd. prides itself on the benefits and compensation offered to staff, including:

• Medical, Dental, & Vision insurance with generous employer contribution
• Options to work fully remote after training
• Health Savings Account (HSA)
• Flexible Spending Account (FSA) for applicable medical and dependent care expenses
• Paid Time Off (PTO)
• Paid Holidays
• Flexible Scheduling options are available!
• 401(K) Retirement Plan with a generous employer matching program
• Supplemental insurances, such as short/long term disability, cancer insurance, accident insurance, pet insurance, and life insurance
• Tuition discounts at select Universities