Job description
Position Description
Our technology sets the standard – our people make the difference all day every day.
Purpose of Position:
The purpose of this position is to support commercial pricing execution for Mack Trucks North American Sales and Marketing. This position is responsible for securing timely and high-quality quotation decisions related to pricing and deal structure. This position will also be responsible for recommending improvements in processes, reporting, and communication.
Key Responsibilities:
- Continuously work quotes that come into your deal queue while staying within the pricing guidelines to meet objectives for your regional targets
- Collaborate with Remarketing, Sales Engineering, Order & Distribution, Mack Financial Services and Truck Billing teams to gather the necessary information to correctly and competitively quote new trucks
- Conduct transactional pricing functions including retail pricing and transaction pricing for US and Canada
- Perform margin analysis and competitive price analysis for US and Canada markets
- Execute sales initiatives that cultivate retail business including the wholesale and retail sales programs, such as special leasing programs, dealer stocking programs, quick build initiatives, and activities targeting select customer segments
- Maintain customer quotation and correspondence files on all fleet transactions and handle communications of information to both Dealers and Senior Management
- Recommend pricing strategies to maintain target margins to meet/exceed company goals
- Maintain Sales Support Function Box addressing all emails within a four hour period
- Provide assistance to field personnel in resolving any issues surrounding new and current transactions
- Contribute to the commercial organization’s business and financial targets
- Work within our systems resolving discrepancies to keep internal processes flowing smoothly
- Answer all phone calls and emails within one hour. We are the first line to our field team and dealers when it comes to selling trucks
- Review/Address warranty mismatches, dealer failed statuses, return to stock issues, etc.
- Work simple, complex, and Committee deals by preparing the financial data, deal summary, approval routing and recommendations
- Support CAQ Cases (Customer Adaptation price requests) as needed in conjunction with the Price Strategy and Sales Engineering teams.
- Advanced analytical skills and understanding of pricing best practices
- The ability to develop and manage complicated price segmentation and matrix structures
- Strong business and financial understanding
- Technical expertise or willingness to learn skills quickly
- Quality of work output and productivity balance
- Must be a team player with excellent communication skills
Core Competencies (For Your Improvement ®)
- Business Acumen
- Technical Learning
- Action Oriented / Take Initiative
- Customer Focus
- Standing Alone
- Priority Setting
- Communicating Effectively
- Self-Development
- Bachelor’s Degree in Business, Finance, or a related field, or equivalent experience required
- 3-5 years’ experience in a Sales, Pricing, Finance, Data Analytics or Production environment
- Technical knowledge of Mack product offerings and abilities
- Experience in multi-faceted problem solving & experience with customer/dealer contact
- Experience using pricing software
- Working knowledge of TSP, mainframe and invoicing systems
- Occasional travel required
About us
Mack is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.
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